NinerNet Communications™
System Status

Server and System Status

Server NC018 update

29 April 2011 10:31:12 +0000

We’ve taken a thorough look at everything and are confident that there are no issues on the server itself. Router graphs show that the server has sustained somewhat higher than normal traffic over the last few hours, and this may have been the issue, but everything is operating smoothly at this point and has been for a while now.

As always, if you have any questions or concerns, please contact NinerNet support. Thank-you.

Performance issue on server NC018

29 April 2011 06:50:40 +0000

We’re investigating a performance issue on server NC018. The server was rebooted at 06:00 UTC, and this seems to have improved the situation, but we’re still looking for a cause and will post more information here shortly.

SSL certificate issue resolved

21 April 2011 06:06:25 +0000

We have tracked down the problem with the new SSL certificate on server NC018 and fixed it. We have also tested on Windows, Mac, Linux and iOS (iPhone) computers using Firefox, Safari, Internet Explorer, Chrome and Konqueror, and all work as expected. We have also used a testing tool made available by the issuer of the SSL certificate, and the SSL certificate installation passed all tests.

If you have experienced problems loading SSL pages on a niner.net sub-domain — e.g., the control panel (cp.niner.net), the webmail (webmail.niner.net), etc. — please close and restart your web browser to clear this issue on your computer. If you continue to experience the problem, please try rebooting your computer. If you still experience the issue, please contact NinerNet support, and tell us what operating system you are using (e.g., Windows XP/Vista/7, Mac, Linux, etc.), what browser you are using (e.g., Firefox, Safari, Internet Explorer, Chrome, etc.) and the version number of your browser. Please also include the exact text of any error messages you are seeing.

We apologise for the inconvenience this may have caused you.

Problem with new SSL certificate on server NC018

21 April 2011 01:00:06 +0000

Early yesterday we installed a new wildcard SSL certificate on server NC018. In the testing we did everything worked fine. However, we’ve had reports today that Mac users are getting an SSL warning from both Firefox and Safari, and some Firefox users on Windows are also getting the same warning.

This affects sub-domains of the niner.net domain — e.g., the control panel (cp.niner.net), the webmail (webmail.niner.net) and a few other sub-domains.

We are looking into this and will post an update here when the problem is fixed. In the meantime, it is safe to ignore the dire warning by following the instructions you will see in your browser.

NinerNet home page

Systems at a Glance:


SystemStatusPing
NC020OperationalPing
NC023OperationalPing
NC024InternalPing
NC027OperationalPing
NC028InternalPing
NC031OperationalPing
NC033OperationalPing

Subscriptions:

RSS icon. RSS

Twitter icon. Twitter

General Information:

This blog provides information about the status of NinerNet Communications systems. Dates and times of posts to this blog are in the UTC time zone, and dates and times given for events are also in the UTC time zone, although conversions may be offered for some time zones common to our clients. Please use the World Time Server to ensure accurate conversion of dates and times to your own time zone.

Search:

 

Recent Posts:

Archives:

Categories:

Links

Tags:

.co.zm domains .com.zm domains .zam.co domains browser warnings connection issues database dns dos attack dot-zm domains down time email delivery ftp hardware mailing lists mail relay migration nameservers performance phplist reboot smtp spam spamassassin ssl ssl certificate tls tls certificate web server

Resources:

On NinerNet: