NinerNet Communications™
System Status

Server and System Status

Server NC018 back to normal

22 January 2013 22:02:06 +0000

The entire email backlog was processed by about 17:00 UTC, and the server is back to normal.

Again, we apologise for the inconvenience. Please contact support if you have any questions or concerns about this incident. Thank-you again for your patience.

Server NC018 update

22 January 2013 13:46:15 +0000

The primary mail server is working its way through the mail queue, and the queue is being reduced at this time. This is an improvement over what was happening earlier.

We will keep posting updates until this situation is resolved. Thank-you for your patience, and we apologise for the inconvenience.

Server NC018 update

22 January 2013 12:28:14 +0000

We are working with the data centre to block a distributed denial of service attack (DDoS) and clear the mail queue.

Mail queue on server NC018 backed up

22 January 2013 11:33:23 +0000

The mail queue on server NC018 (the primary mail server) is currently significantly backed up. We’re looking into the cause of the problem and will post updates here.

Server NC018 operating at full capacity

14 January 2013 11:13:45 +0000

We have stabilised the load on server NC018. We apologise for any inconvenience.

Server NC018 under heavy load

14 January 2013 08:29:20 +0000

Server NC018 — the server on which most websites and email are hosted — is under a heavy load at the moment. We are working to throttle services to bring it down to a more acceptable load, and are making progress.

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Systems at a Glance:


SystemStatusPing
NC018OperationalPing
NC019InternalPing
NC020OperationalPing
NC023OperationalPing
NC024InternalPing
NC027OperationalPing
NC028InternalPing
NC031OperationalPing

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General Information:

This blog provides information about the status of NinerNet Communications systems. Dates and times of posts to this blog are in the UTC time zone, and dates and times given for events are also in the UTC time zone, although conversions may be offered for some time zones common to our clients. Please use the World Time Server to ensure accurate conversion of dates and times to your own time zone.

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