NinerNet Communications™
System Status

Server and System Status

NC027: Upgrade complete

22 November 2014 20:15:20 +0000

The maintenance on server NC027 to increase the RAM, increase bandwidth capacity and move to solid-state drives has been completed. It took far less time than we expected, which is a good thing of course. The server was taken offline at 19:20 and was back online at 19:41 UTC.

Systems have been checked and everything appears to be operating normally. If you have any questions about this upgrade, please contact NinerNet support to let us know and we will be happy to answer your questions. Thanks very much for your patience and understanding.

NC027: Upgrade underway

22 November 2014 19:39:32 +0000

The upgrades to server NC027 are currently underway. They started at 19:20 UTC, which was 20 minutes later than planned. We apologise for the delay in starting, but we still expect to be done within the 90 minute window.

NC027: Weekend maintenance reminder

22 November 2014 04:12:32 +0000

This is a reminder that we will be performing upgrades on server NC027 during our maintenance window this weekend. This maintenance will start at 19:00 UTC on Saturday, 22 November, and will take approximately 90 minutes.

During that time NC027 will be offline. No websites are hosted on this server, but this will affect all email accounts on this server. Your email is hosted on this server if you do not have web hosting with NinerNet, or you have a WordPress website hosted with us.

Incoming email will be stored on the sending mail servers while NC027 is down; it will not bounce, and email will not be lost.

If you have any questions or concerns about this maintenance, please contact NinerNet support and we’ll be happy to help you.

NC027: Server back online

21 November 2014 04:23:48 +0000

We have completed adding additional storage to server NC027. The server was taken down at 03:13 and was back online 28 minutes later at 03:41.

However, we have decided to postpone the other upgrades until this weekend, during our weekly maintenance window starting at 19:00 UTC on Saturday, 22 November.

Thanks again for your patience and understanding.

NC027: Emergency maintenance

21 November 2014 01:30:13 +0000

We will be performing emergency maintenance on server NC027 today during our daily maintenance window starting at 03:00 UTC. We are allowing a 90-minute window for this maintenance to add more RAM, bandwidth and storage, but we expect that it will take less time. We will post an update here as soon as the maintenance is complete.

If you have any questions or concerns about this, please contact NinerNet support. Thank-you.

NC020: Web server restarted

10 November 2014 13:24:48 +0000

The web server on NC020 was down between approximately 11:21 and 12:33 UTC today. We are investigating and will post a report here later today.

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Systems at a Glance:


SystemStatusPing
NC018OperationalPing
NC019InternalPing
NC020OperationalPing
NC023OperationalPing
NC024InternalPing
NC027OperationalPing
NC028InternalPing
NC031OperationalPing

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General Information:

This blog provides information about the status of NinerNet Communications systems. Dates and times of posts to this blog are in the UTC time zone, and dates and times given for events are also in the UTC time zone, although conversions may be offered for some time zones common to our clients. Please use the World Time Server to ensure accurate conversion of dates and times to your own time zone.

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