The mail server (NC027) has been restarted after cleaning up after a spammer. It was down for eight minutes between 07:09 and 07:17 UTC.
As a result of this incident, our mail server is being blocked by some mail services. We will work to have those blocks removed before they expire, but this will take some time.
These incidents usually arise after a computer has been infected with a virus. The virus then sends the email password back to the person or organisation controlling the virus, and they then use that information to compromise that email account on the mail server, using it to send thousands of spams from the account. Please ensure that you install, use and update an anti-virus program on your computer to ensure that this doesn’t happen to your email account.
We again apologise for this incident. Please contact us if you have any questions. Thank-you.