NinerNet Communications™
System Status

Server and System Status

NC020: Web server stoppage update

11 September 2015 18:59:36 +0000

After some research, combing of the logs on the server, and reading of documentation, we believe we found a reason that the web server stopped working, but we believe the cause evaporated when, in our desire to get everything working again as quickly as possible, we just rebooted the machine after other options to restart the web server failed. However, even the suspected cause does not fully jibe with the observed symptoms.

The good news is that we have recently commissioned a new server (NC030) to take on the websites hosted on NC020. We are still working on setting up the control panel on that, but we hope to have it in production as soon as possible.

We apologise for this incident, and thank you for your patience and understanding.

SSL/TLS certificate renewed

21 August 2015 12:05:08 +0000

The *.niner.net wildcard SSL/TLS certificate has been renewed and has been installed for all services on all servers, except NC026 as it will be shut down any day now.

If you receive any SSL/TLS warnings, please try restarting the application (program) in question — e.g., web browser or email client. If that doesn’t work, try rebooting. If you’re still running into issues, please contact NinerNet support with the exact text of any error messages.

Thank-you.

NinerNet home page

Systems at a Glance:


SystemStatusPing
NC018OperationalPing
NC019InternalPing
NC020OperationalPing
NC023OperationalPing
NC024InternalPing
NC027OperationalPing
NC028InternalPing
NC031OperationalPing

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This blog provides information about the status of NinerNet Communications systems. Dates and times of posts to this blog are in the UTC time zone, and dates and times given for events are also in the UTC time zone, although conversions may be offered for some time zones common to our clients. Please use the World Time Server to ensure accurate conversion of dates and times to your own time zone.

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