Server and System Status

Email to Realtime and iWay Africa delayed

7 November 2010 22:33:07 +0000

We’re seeing a fair bit of email queued on the mail servers for email addresses on Realtime domains, and domains hosted by Realtime. Some of this email has been undeliverable for several days, and will be returned to the senders unless the Realtime mail servers come back up soon.

Email to the iwayafrica.com domain continues to be delayed in transit. For several months now we have noticed that email to this domain sits on our mail servers for days before it is delivered.

As always, if you refer people hosted with these companies to NinerNet for reliable and timely delivery of email, we’ll happily credit your account with referral fees! Contact us for details.

Tags: email delivery
Categories: Email
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NC020 memory upgrade complete

23 October 2010 01:45:55 +0000

The memory upgrade of server NC020 was delayed for about half an hour, but was started at 01:29 UTC and completed at 01:31. Thanks for your patience.

Tags: hardware, mail relay, reboot
Categories: Maintenance, NC020, Upgrades
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Non-scheduled brief down time for server NC020

23 October 2010 00:57:38 +0000

Server NC020 will be going offline shortly for a few minutes while the server’s memory is doubled to deal with increased server activity. We’ll post another update when the server is back up.

Tags: hardware, mail relay, reboot
Categories: Maintenance, NC020, Upgrades
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Server NC018 removed from SORBS blacklist

20 September 2010 18:40:16 +0000

The IP address of server NC018 has been removed from the SORBS blacklist. However, it could be up to 48 hours before cached information expires. If you have any issues with outgoing email being returned because of this issue, please contact NinerNet support. Thank-you.

Tags: email delivery, spam
Categories: Email, Incidents, NC018
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Server NC018 SORBS listing

20 September 2010 08:08:32 +0000

We have determined the issue with this listing and made the necessary submissions to have this erroneous listing removed. Unfortunately, when this happens is beyond our control.

Tags: email delivery, spam
Categories: Email, Incidents, NC018
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Server NC018 in the SORBS email blacklist

20 September 2010 06:33:08 +0000

We have just become aware that the IP address of server NC018 is in the SORBS email blacklist/blocklist. We are investigating this incident and will post an update here when we know more.

Tags: email delivery, spam
Categories: Email, Incidents, NC018
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Server NC018 maintenance complete

4 September 2010 19:24:29 +0000

The hardware upgrade on server NC018 was started at precisely 19:00 UTC and was successfully concluded six minutes later at 19:06. The server is now back up again.

Thanks for your patience.

Tags: dos attack, hardware
Categories: Maintenance, NC018, Upgrades
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Hardware upgrade on server NC018

3 September 2010 21:36:09 +0000

To improve the performance of server NC018 and to address recent issues with this server, we will be adding more RAM to the server during our weekly maintenance window this weekend.

Server NC018 will be taken offline at approximately 19:00 UTC on Saturday, 4 September during this process, and will be offline for 30-45 minutes.

During this time, any inbound email destined for your account will be held on the sending mail servers until server NC018 is online again, at which time it will be delivered. No email will be lost.

If you have any questions or concerns about this maintenance, please contact NinerNet support. Thanks for your patience.

Tags: dos attack, hardware
Categories: Maintenance, NC018, Upgrades
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Implemented blocklists on server NC020

3 September 2010 21:29:39 +0000

As part of the ongoing reconfiguration of the relay and secondary mail servers on server NC020, we’ve implemented use of blocklists — the same blocklists that have been in use on server NC018 for several years. As expected, we’re already seeing a pay-off from this, with spam being rejected.

This implementation of the blocklists should not result in clients using the relay server being blocked, even if their IP address appears in the blocklists we’re using. However, if you use the relay server to send email and should you experience any problems trying to do so, please contact NinerNet support immediately.

Tags: email delivery, mail relay
Categories: Maintenance, NC020
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Relay/secondary mail server operating smoothly

2 September 2010 07:34:14 +0000

Based on monitoring over the last three hours or so, the reconfigured relay/secondary mail server on server NC020 is running smoothly. We’ve sent email to the administrative contacts of all clients using this server for these purposes requesting feedback.

As always, if you have any concerns or problems, please contact NinerNet support for assistance. Thanks for your patience as we improve the configuration of this server to better serve you.

Tags: email delivery, mail relay
Categories: Maintenance, NC020
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System	Status	Ping
NC018	Operational	Ping
NC020	Operational	Ping
NC023	Operational	Ping