Server NC036 (the primary mail server) is temporarily paused while we clean up a huge virus outbreak. I will be back online as soon as possible.
Server NC036 (the primary mail server) is temporarily paused while we clean up a huge virus outbreak. I will be back online as soon as possible.
The scheduled maintenance on server NC036 is complete. The ability to send and receive email was not available between 00:44 and 00:50 on 21 July UTC. The new disk space has been tested and all is running normally.
Thank-you for your patience. If you have any questions or concerns, please contact NinerNet support. Thank-you.
During tonight’s maintenance window we will be adding hard drive storage to server NC036 to continue to provide more storage space for a growing number of growing email accounts. This maintenance is scheduled to start between 00:45 and 01:00 UTC and we anticipate it will last less than one hour.
During the maintenance the ability to send and receive email will not be available, both via standalone email programs (e.g., Outlook, Thunderbird, etc.) and the webmail. Incoming email will be queued on the sending servers until our server is back online again, after which it will then be delivered to our server and your email account. This may result in a delay longer than the planned hour of the maintenance though.
Please monitor this status page to be notified of the start and end of the maintenance. If you have any questions or concerns, please contact NinerNet support.
Thank-you for your patience as we continue to work to improve our services to you.
Clients should be aware that our North American phone system is down right now, and has been since shortly after 17:00 Pacific time today, 3 June (00:00 UTC on 4 June). Currently we have no estimate from our phone provider when this issue will be rectified.
However, of course, email is our primary method of communication and providing support, so please continue to use that. It’s working just fine.
Update: The phone system was down for about five hours due to a data centre issue during maintenance.
The scheduled maintenance on server NC036 is complete. The ability to send and receive email was not available between 01:04 and 01:15 on 9 March UTC. The new disk space has been tested and all is running normally.
Thank-you for your patience. If you have any questions or concerns, please contact NinerNet support. Thank-you.
Due to some unforeseen circumstances, this maintenance on server NC036 has been postponed for 24 hours. Although we stated that the maintenance was underway, we didn’t get to the point where services were temporarily disabled for the actual work to begin.
We apologise for the delay. This does not affect any services in any way. We will again post updates tomorrow. Thank-you for your patience.
The scheduled maintenance on server NC036 is underway. We apologise for the delay in starting. We will post again when the maintenance is complete.
During this weekend’s maintenance window we will be adding hard drive storage to server NC036 to continue to provide more storage space for a growing number of growing email accounts. This maintenance is scheduled to start at 19:00 UTC and we anticipate it will last less than one hour.
During the maintenance the ability to send and receive email will not be available, both via standalone email programs (e.g., Outlook, Thunderbird, etc.) and the webmail. Incoming email will be queued on the sending servers until our server is back online again, after which it will then be delivered to our server and your email account. This may result in a delay longer than the planned hour of the maintenance though.
Please monitor this status page to be notified of the start and end of the maintenance. If you have any questions or concerns, please contact NinerNet support.
Thank-you for your patience as we continue to work to improve our services to you.
The NinerNet websites are back online following the aforementioned maintenance. They were down between 19:34 and 20:09 UTC.
Thank-you.
The main NinerNet website and various subsidiary websites (except this one) will shortly be taken down for maintenance, and will not be available for a brief time. This will not affect any client services at all, or email to the niner.net domain.
If you need to contact NinerNet support while our website is not available you may email support.201911@niner.net. Thank-you.
Systems at a Glance:
Loc. | System | Status | Ping |
---|---|---|---|
NC023 | Internal | Up? | |
NC028 | Internal | Up? | |
NC031 | Internal | Up? | |
NC033 | Operational | Up? | |
NC034 | Internal | Up? | |
NC035 | Operational | Up? | |
NC036 | Operational | Up? | |
NC040 | Internal | Up? | |
NC041 | Operational | Up? | |
NC042 | Operational | Up? |
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