Server and System Status

Domains blocked

21 May 2012 15:02:34 +0000

We have taken the unusual step of blocking mail to and from certain domains on our primary mail server that are not (to our knowledge) sources of spam. These domains are:

cfcsprl.com
congofret.com
impala-wl.com
trafigura.com

Please see the full details on the company blog.

SMTP on server NC018 re-enabled

26 February 2012 01:25:59 +0000

Mail sending on server NC018 was re-enabled at 01:11 UTC. We apologise for the disruption.

Please contact support if you have any questions or concerns.

Tags: connection issues, email delivery, spam
Categories: Incidents, NC018
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The SMTP server on server NC018 has been stopped while we deal with a spam issue. This means that our clients who send email via mail.niner.net will not be able to send email temporarily. Incoming email will still arrive as usual.

We will post here again when everything is back to normal.

Tags: connection issues, email delivery, spam
Categories: Incidents, NC018
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SMTP on server NC018 re-enabled

1 February 2012 00:54:52 +0000

Mail sending on server NC018 was re-enabled at 00:31 UTC. We apologise for the disruption.

Please contact support if you have any questions or concerns.

Tags: connection issues, email delivery, spam
Categories: Incidents, NC018
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SMTP on server NC018 stopped

31 January 2012 22:25:01 +0000

We will post here again when everything is back to normal.

Tags: connection issues, email delivery, spam
Categories: Incidents, NC018
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DNS issue at server NC018 data centre

16 November 2011 07:53:49 +0000

At approximately 04:24 UTC on 16 November, the data centre where server NC018 is located apparently experienced some issues with their DNS servers. At the moment we’ve only had one report from automated systems of a brief issue with SMTP on the server, but this was quickly cleared. There have been no further reports, and we’ve received no reports from clients related to this issue.

Tags: connection issues, dns, email delivery, smtp
Categories: Incidents, NC018
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Relay server back online

14 October 2011 14:48:58 +0000

The relay server is once again back online. We apologise for the inconvenience, and are working with the affected client to ensure that this problem is addressed.

Tags: email delivery, mail relay, spam
Categories: Email, Incidents, NC023
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Relay server offline

14 October 2011 14:27:28 +0000

The relay server is again offline while we clean up spam. It will be back online again within about half an hour.

Tags: email delivery, mail relay, spam
Categories: Email, Incidents, NC023
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Relay server back online

11 October 2011 16:55:57 +0000

The relay server is back online, and the source of the spam has been blocked until that client has re-secured their mail server. Thanks for your patience.

Tags: email delivery, mail relay, spam
Categories: Email, Incidents, NC023
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Relay server offline

11 October 2011 16:03:13 +0000

The relay server is offline for a few minutes while we clean up some spam that has been submitted through it. We’ll post an update here when it’s back online.

Tags: email delivery, mail relay, spam
Categories: Email, Incidents, NC023
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System	Status	Ping
NC018	Operational	Ping
NC020	Operational	Ping
NC023	Operational	Ping