NinerNet Communications™
System Status

Server and System Status

NC031: Database restarted

16 October 2017 21:30:51 +0000

The database on server NC031 was restarted at 21:25 UTC and is online and working again. We are investigating the cause of this issue.

NC031: Database issues

16 October 2017 21:03:09 +0000

We are investigating a database issue on server NC031 that is affecting database-driven websites. We will report details here.

Server NC031 update

7 April 2016 08:33:44 +0000

We are moving the problem website to a new server. In the meantime it will be suspended to avoid further disruptions.

Capacity issues on server NC031

7 April 2016 07:42:20 +0000

We are experiencing problems with server NC031. These are caused by a very busy website that we transferred to this server about 48 hours ago.

We are assessing the situation and will post updates here. We apologise for the problem.

NC027: Mail server queue clearing

2 November 2015 10:05:03 +0000

A configuration change on server NC027 (the mail server) over the weekend to once again introduce virus scanning has, as on previous occasions, overloaded the server. We made this change over the weekend after earlier doubling the capacity of the server and making other changes recently that should have seen a significant increase in server performance. Indeed, testing over the weekend showed a significant improvement over previous attempts to introduce virus scanning.

The result of this is that incoming emails have been delayed this morning, including messages between accounts on the same server. Therefore we have again reversed this configuration change and the mail queue has begun clearing. We hope that it will be clear within the next hour.

We apologise for this inconvenience.

NC027: Delayed mail

23 July 2015 07:59:00 +0000

Due to a recent configuration change, the mail queue on server NC027 was not able to keep up with this morning’s (UTC) mail volume, and mail was backlogged and delayed. We have reversed the configuration change and the mail queue is currently clearing.

We apologise for the inconvenience.

NC018: Web server restarted

19 June 2014 07:08:10 +0000

We have restarted the web server and are keeping an eye on it, specifically the sources of traffic to it.

NC018: Web server down

19 June 2014 06:57:04 +0000

We have taken down the web server while we investigate an overload condition. We will have it back up as soon as possible, and will post further updates here.

Email and other services on server NC018 are not affected.

NC018: Issue resolved

5 May 2014 08:15:06 +0000

Web server performance on server NC018 has returned to normal. Thank-you for your patience.

NC018: Web server slow

5 May 2014 07:45:40 +0000

Some websites on server NC018 are loading quite slowly. This does not seem to be affecting other services such as email.

We are looking into the cause and will report back here.

NinerNet home page

Systems at a Glance:


SystemStatusPing
NC020OperationalPing
NC023OperationalPing
NC024InternalPing
NC027OperationalPing
NC028InternalPing
NC031OperationalPing
NC033OperationalPing

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General Information:

This blog provides information about the status of NinerNet Communications systems. Dates and times of posts to this blog are in the UTC time zone, and dates and times given for events are also in the UTC time zone, although conversions may be offered for some time zones common to our clients. Please use the World Time Server to ensure accurate conversion of dates and times to your own time zone.

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Unable to open ninernet_xsite: Access denied for user 'ninernet_x_site'@'173.45.228.52' to database 'ninernet_xsite'