NinerNet Communications™
System Status

Server and System Status

NC031: Maintenance complete

7 September 2017 03:00:58 +0000

Work to increase the RAM on server NC031 has completed successfully.

If you have any questions or concerns, please let us know. Thank-you for your patience.

NC031: Maintenance update 1

7 September 2017 02:34:00 +0000

Work on the server upgrade started at 02:30.

NC031: Emergency server maintenance

7 September 2017 00:18:40 +0000

We will be performing emergency maintenance on server NC031 within the next couple of hours — starting at 02:30 UTC, 7 September 2017 — to increase the RAM (memory) in the server so that it can handle increasing load. During this time the server will be offline, and most client websites will be unavailable.

Email will be unaffected.

Normally we would try to schedule this kind of maintenance during our regular maintenance window on the weekend, but circumstances dictate that we do this maintenance immediately. We apologise for the inconvenience to you. We expect this maintenance to take less than two hours. Please use WorldTimeServer to convert the time of the maintenance to your time zone.

Please note that our own website (www.niner.net) will also be down during this time. Please check for updates here at status.niner.net.

Please contact us if you have any questions. Thank-you.

NC027: Upgrade complete

24 July 2016 02:33:21 +0000

The upgrade of server NC027 was completed at 02:22 UTC, and the server is up and running. Thanks for your patience.

NC027: Upgrade in progress

24 July 2016 01:56:01 +0000

The upgrade of NC027 started at 01:47 UTC and is currently in progress.

NC027: Upgrade update

24 July 2016 00:08:15 +0000

We’re going to continue holding back the upgrade of NC027 for another two hours and re-evaluate at that time. Our apologies for the delays.

NC027: Server upgrade postponed

23 July 2016 23:17:27 +0000

Due to the possibility of significant delays, we are postponing the upgrade of NC027 scheduled for this time for another hour. We’ll reassess the situation at that time and re-evaluate. Updates will be posted here.

Thanks for your patience.

NC031 upgrade complete

16 July 2016 23:28:00 +0000

The upgrade of server NC031 was completed at 23:16 UTC, and the server is up and running. Thanks for your patience.

In light of this much faster upgrade we’re going to suggest that the bigger upgrade of server NC027 next weekend shouldn’t take nearly as long as is currently scheduled.

NC031 upgrade in progress

16 July 2016 23:10:01 +0000

The upgrade of NC031 started at 23:06 UTC and is currently in progress.

NC027 and NC031: Server upgrades

13 July 2016 22:02:41 +0000

The above two servers — the primary mail (NC027) and web (NC031) servers — will undergo hardware upgrades during our regular weekend maintenance windows this weekend and next:

* 16 July, 23:00 UTC: NC031, duration approximately 2 hours
* 23 July, 23:00 UTC: NC027, duration approximately 7 hours

Please click on the above dates and times to use the World Time Server website to convert to your local time zone. The above durations are only estimates. Down time will be slightly less, as some of the work can be done while the servers are still up, and there’s always the possibility that the work will finish more quickly. However, please plan for the servers to be down for the entire durations stated above.

Incoming email during the maintenance of server NC027 on the weekend of 23 July will be held on the sending servers and delivered once the server is back online. No email will be lost.

During the maintenance this status website will be available, and we will post updates when the maintenance starts and ends, as well as during if necessary.

If you have any questions or concerns, please contact us to let us know. Thanks for your patience and understanding as we work to improve our service to you.

NinerNet home page

Systems at a Glance:


SystemStatusPing
NC020OperationalPing
NC023OperationalPing
NC024InternalPing
NC027OperationalPing
NC028InternalPing
NC031OperationalPing
NC033OperationalPing

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General Information:

This blog provides information about the status of NinerNet Communications systems. Dates and times of posts to this blog are in the UTC time zone, and dates and times given for events are also in the UTC time zone, although conversions may be offered for some time zones common to our clients. Please use the World Time Server to ensure accurate conversion of dates and times to your own time zone.

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