Server and System Status

Problem with server NC020

30 August 2011 19:46:08 +0000

Server NC020 was down within the last couple of hours and was rebooted as a result. We’re investigating both the duration and cause right now, and will post further updates here.

Tags: down time, email delivery, mail relay, reboot
Categories: Incidents, NC020
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Server NC018 move and maintenance complete

25 July 2011 07:46:28 +0000

The move of server NC018 to the new data centre has been completed. Due to two failures, the downtime for some websites was longer than the planned 12 hours. Please read the full details on our blog. Again, we thank you for your patience and understanding during this move.

Tags: down time, email delivery, hardware, nameservers, reboot
Categories: Maintenance, NC018, Upgrades
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NC018 update: Most sites back online

24 July 2011 20:52:02 +0000

We seem to have solved the problems with websites being down. Domain redirects and aliases are still not working though.

To top it all off, updates to Identi.ca and Twitter are not going through.

Will keep posting more updates.

Tags: down time, email delivery, hardware, nameservers, reboot
Categories: Maintenance, NC018, Upgrades
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NC018 update: Mail moving, still working on websites

24 July 2011 14:41:00 +0000

Email is moving again on server NC018. However, an automated update of the IP address for most websites failed. We’re working on restoring these websites as fast as we can.

Tags: down time, email delivery, hardware, nameservers, reboot
Categories: Maintenance, NC018, Upgrades
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Server NC018 back online, some issues

24 July 2011 13:03:33 +0000

Server NC018 is back online at the new data centre. We’re working through a few residual issues at the moment, mainly with email. We will post further updates here shortly.

Tags: down time, email delivery, hardware, nameservers, reboot
Categories: Maintenance, NC018, Upgrades
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Move of server NC018 under way

24 July 2011 02:39:09 +0000

The move of server NC018 started at 01:21 UTC. Further updates as necessary.

Tags: down time, email delivery, hardware, nameservers, reboot
Categories: Maintenance, NC018, Upgrades
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Physical move of server NC018 this weekend

18 July 2011 05:26:59 +0000

We have a major maintenance event happening this weekend, 23-24 July. Please read the details on our blog.

Tags: down time, email delivery, hardware, nameservers, reboot
Categories: Maintenance, NC018, Upgrades
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Server NC020 rebooted

17 May 2011 14:24:16 +0000

We have rebooted server NC020 and everything is fine now. We suspect one of the websites hosted on this server received a lot of traffic within the last hour or so — more than the server could handle. We’re still looking at all of the logs and will determine whether or not that was the case and post more here when we have all of the information.

Tags: dos attack, reboot
Categories: Incidents, NC020
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Server NC020 overloaded

17 May 2011 14:01:19 +0000

Server NC020 is overloaded and responding very slowly. We have our suspicions as to why, and are looking into the issue. We will post updates here.

Tags: dos attack, reboot
Categories: Incidents, NC020
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Server NC018 update

29 April 2011 10:31:12 +0000

We’ve taken a thorough look at everything and are confident that there are no issues on the server itself. Router graphs show that the server has sustained somewhat higher than normal traffic over the last few hours, and this may have been the issue, but everything is operating smoothly at this point and has been for a while now.

As always, if you have any questions or concerns, please contact NinerNet support. Thank-you.

Tags: connection issues, reboot
Categories: Incidents, NC018
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System	Status	Ping
NC018	Operational	Ping
NC020	Operational	Ping
NC023	Operational	Ping