NinerNet Communications™
System Status

Server and System Status

Performance issue on server NC018

29 April 2011 06:50:40 +0000

We’re investigating a performance issue on server NC018. The server was rebooted at 06:00 UTC, and this seems to have improved the situation, but we’re still looking for a cause and will post more information here shortly.

Server NC020 upgrade complete

18 March 2011 09:02:39 +0000

The memory upgrade on server NC020 is complete, and the server was rebooted at 08:54 UTC.

Server NC020 memory upgrade

18 March 2011 08:45:14 +0000

We will shortly be increasing the memory on server NC020 to accommodate increasing use of this server. The server will be unavailable for about five minutes during the next hour.

We will post a follow-up message here when this maintenance is complete.

Server NC020 problem

6 March 2011 04:19:24 +0000

After checking the logs on the server, it seems that the issue was precipitated by the overloading of the web server. We will monitor the memory usage of the web server in the near term to determine whether or not we need to allocate more memory to this server.

We apologise for the downtime. If you have any questions or concerns, please contact support.

Server NC020 up

6 March 2011 03:55:03 +0000

Server NC020 has been rebooted and is back online. We’re still investigating and will post an update shortly.

Server NC020 down

6 March 2011 03:48:20 +0000

We’re investigating an issue with server NC020, and will have an update as soon as we’ve determined the problem.

NC020 memory upgrade complete

23 October 2010 01:45:55 +0000

The memory upgrade of server NC020 was delayed for about half an hour, but was started at 01:29 UTC and completed at 01:31. Thanks for your patience.

Non-scheduled brief down time for server NC020

23 October 2010 00:57:38 +0000

Server NC020 will be going offline shortly for a few minutes while the server’s memory is doubled to deal with increased server activity. We’ll post another update when the server is back up.

Server NC020 rebooted

20 June 2010 15:10:59 +0000

Server NC020 was rebooted at 14:34 UTC after it was reconfigured with more RAM.

Server NC018 rebooted

8 October 2009 06:30:50 +0000

Server NC018 was rebooted at 03:01 UTC and was back online at 03:02. If you have any questions or concerns about this maintenance, please let us know.

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General Information:

This blog provides information about the status of NinerNet Communications systems. Dates and times of posts to this blog are in the UTC time zone, and dates and times given for events are also in the UTC time zone, although conversions may be offered for some time zones common to our clients. Please use the World Time Server to ensure accurate conversion of dates and times to your own time zone.

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