NinerNet Communications™
System Status

Server and System Status

SMTP on server NC018 re-enabled

26 February 2012 01:25:59 +0000

Mail sending on server NC018 was re-enabled at 01:11 UTC. We apologise for the disruption.

Please contact support if you have any questions or concerns.

SMTP on server NC018 stopped

25 February 2012 23:22:33 +0000

The SMTP server on server NC018 has been stopped while we deal with a spam issue. This means that our clients who send email via mail.niner.net will not be able to send email temporarily. Incoming email will still arrive as usual.

We will post here again when everything is back to normal.

SMTP on server NC018 re-enabled

1 February 2012 00:54:52 +0000

Mail sending on server NC018 was re-enabled at 00:31 UTC. We apologise for the disruption.

Please contact support if you have any questions or concerns.

SMTP on server NC018 stopped

31 January 2012 22:25:01 +0000

The SMTP server on server NC018 has been stopped while we deal with a spam issue. This means that our clients who send email via mail.niner.net will not be able to send email temporarily. Incoming email will still arrive as usual.

We will post here again when everything is back to normal.

Relay server back online

14 October 2011 14:48:58 +0000

The relay server is once again back online. We apologise for the inconvenience, and are working with the affected client to ensure that this problem is addressed.

Relay server offline

14 October 2011 14:27:28 +0000

The relay server is again offline while we clean up spam. It will be back online again within about half an hour.

Relay server back online

11 October 2011 16:55:57 +0000

The relay server is back online, and the source of the spam has been blocked until that client has re-secured their mail server. Thanks for your patience.

Relay server offline

11 October 2011 16:03:13 +0000

The relay server is offline for a few minutes while we clean up some spam that has been submitted through it. We’ll post an update here when it’s back online.

Relay server back online

5 January 2011 23:03:37 +0000

The spam has been removed from the relay server’s mail queue and it has been restarted. We’re working to resolve this issue with the client in question, and will do our best to ensure that this situation does not happen again.

Relay server once again being cleaned up

5 January 2011 22:22:29 +0000

Although the client mail server that had been relaying spam had apparently been cleaned up, it has been compromised again and has been blocked from accessing the relay server. The relay server has been stopped again while we clean up the mess. We’ll post an update here when it’s back up, and the offending server will remain blocked until we have an assurance from the client that it is no longer compromised.

We apologise for the inconvenience that this is causing.

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NC018OperationalPing
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General Information:

This blog provides information about the status of NinerNet Communications systems. Dates and times of posts to this blog are in the UTC time zone, and dates and times given for events are also in the UTC time zone, although conversions may be offered for some time zones common to our clients. Please use the World Time Server to ensure accurate conversion of dates and times to your own time zone.

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