NinerNet Communications™
System Status

Server and System Status

NC018: March network maintenance postponed

27 February 2015 22:31:29 +0000

The company running the data centres in which servers NC018 and NC020 are located has again postponed the network maintenance described earlier, and they have again not provided a new date.

We sincerely apologise yet again for this embarrassing false alarm, and we have voiced our significant annoyance to our supplier. When they pick a new date out of the lucky packet, we’ll let you know.

NC018: Network maintenance in March

27 February 2015 09:13:53 +0000

There will be network maintenance this weekend in the data centre where server NC018 is located. During this maintenance the server will be inaccessible for about five minutes. This is necessary maintenance that cannot be rescheduled.

The maintenance will happen between 06:00 and 12:00 on 2 March (UTC), but the server will only be inaccessible for five minutes during that six-hour window.

No work is occurring on the server itself.

This will affect about half of our email clients (including our own email). Very broadly speaking, if you have a web and email hosting account, this will affect your access to email for a few minutes, as well as your website. Most WordPress-based websites will not be affected, as will those running various other content-management systems. Incoming email will not be lost, only delayed for a few minutes.

If you would like confirmation of whether or not you will be affected, or if you have any other questions or concerns, please contact support and we will respond.

Thank-you for your patience during this maintenance to keep our systems running securely and reliably.

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Systems at a Glance:

Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?


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