NinerNet Communications™
System Status

Server and System Status

Phone system down

4 June 2020 04:31:52 +0000

Clients should be aware that our North American phone system is down right now, and has been since shortly after 17:00 Pacific time today, 3 June (00:00 UTC on 4 June). Currently we have no estimate from our phone provider when this issue will be rectified.

However, of course, email is our primary method of communication and providing support, so please continue to use that. It’s working just fine.


Update: The phone system was down for about five hours due to a data centre issue during maintenance.

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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), OPERATIONAL.NC023OperationalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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