NinerNet Communications™
System Status

Server and System Status

NC036: Planned data centre maintenance

15 February 2024 05:14:21 +0000

There is planned network maintenance, “to improve performance and scalability”, for the data centre in Amsterdam where server NC036 (our primary mail server) is located. This maintenance is not expected to result in any downtime, but if any issues arise “affected [servers] may experience increased latency or a brief disruption in network traffic.” This will take place on Tuesday 27 February 2024 from 16:00 to 20:00 UTC. This is 08:00 to 12:00 Pacific Time and 18:00 to 22:00 Central Africa Time on the same date.

If you’d like to calculate this for any other location, please use the World Time Server.

We only post this to ensure you’re aware of the reason for any possible issues in advance. However, based on previous experience, we don’t anticipate any issues.

If you have any questions, please do contact NinerNet support. Thank-you.

NC031: Server back online

18 August 2018 01:28:10 +0000

Server NC031 is back online, although we are waiting for word from the data centre that the issue is definitely completely resolved.

NC031: Networking issues at data centre

18 August 2018 01:11:02 +0000

At 00:09 UTC on 18 August we became aware of a networking issue at the data centre where NC031 — the primary web server — is located. This is affecting almost all web hosting clients, including the primary NinerNet website. The web server itself is up and running, as far as we know, but the problem is that traffic to and from the data centre is down.

This issue does not affect any email services.

Data centre staff are working on restoring connectivity, and we will post an update as soon as we are aware that the web server is once gain accessible. We apologise for this issue.

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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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