NinerNet Communications™
System Status

Server and System Status

NC036: Connectivity problems in Zambia

18 May 2023 19:54:44 +0000

Today we received a number of complaints of connectivity problems to our mail server. However, they were all from Zambia, from the Luangwa Valley to the Copperbelt to Lusaka; nobody else had any issues.

Below is a screenshot of NinerNet’s live status page that was taken moments ago that shows that the mail server (NC036) has been up for 100% of the last 90 days.

NinerNet live status screenshot, 2023-05-18.

NinerNet live status screenshot, 2023-05-18.

In the absence of any other information we can only assume that there was some sort of widespread, country-wide connectivity problem in Zambia late today, for which NinerNet is clearly not responsible. The NinerNet mail servers continued to process inbound email during this time, so even if you couldn’t connect to the mail server, incoming email to you was still collecting on the mail server for your eventual collection.

If you have any questions or concerns, please feel free to contact NinerNet support. Thank-you.


Update, 2023-05-19: One of our clients contacted a Zambian ISP and the problem was blamed on Zambia’s international gateway. Sorry for that!

NinerNet home page

Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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