NinerNet Communications™
System Status

Server and System Status

Decommissioning of old nameserver

19 October 2019 01:41:05 +0000

We are in the process of decommissioning server NC020. Among other functions, this server is also the machine on which nameserver is hosted. Not many clients’ domains are using, and of those that are most are registered with and therefore under the control of NinerNet. For this reason we can implement this change without bothering most clients.

However, if you have chosen to register your domain with another domain registrar and we don’t have access to your domain registration, we need to ask you to remove from the list of nameservers that are authoritative for your domain. If that is the case we will contact you via email, and point you to this notice to confirm the legitimacy of our request.

This change will not have any effect on your domain and how it, its website and email work. In fact, leaving in the list of nameservers authoritative for your domain will cause a slight decrease in performance, which is why we are asking you to remove it.

If you have any questions about this please reply to the email you will receive, or contact NinerNet support. Thank-you.

Issues with some domains explained

16 August 2010 10:18:52 +0000

It turns out that this is not a technical problem, but a billing issue. When the reports started to roll in we naturally suspected a technical problem, but then we realised that not all domains were down. We contacted Coppernet about the domains that are down, and were informed that some of these clients have apparently not paid for their domain registrations since as far back as 2004! As a result, their sleepy accounts receivable department woke up for the first time in the better part of a decade, and cancelled these domains today.

Of course, this is clearly a Coppernet billing issue, not delinquency on the part of the clients, and this much was admitted by the customer service manager at Coppernet. However, until the millions of kwachas owing on these domains have been paid to Coppernet by the domain owners, these domains will remain offline.

This is a very interesting turn of events, because we have very recently started to offer an alternative Zambian top-level domain (TLD) for those clients who would like to use a domain that identifies them as Zambian, but who are sick and tired of the problems from both Zamnet and Coppernet with, and other dot-zm domains. The alternative TLD is — i.e., you can register Because we haven’t officially launched it yet we don’t have a website developed yet. However, you may check on the availability of and order domains by contacting support, and it will be up and running immediately.

Pricing for domains is a lot more palatable at only US$12 per annum too.

NinerNet home page

Systems at a Glance:

Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?


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