NinerNet Communications™
System Status

Server and System Status

Xen security updates

8 March 2015 12:27:53 +0000

Some of our servers use a technology called Xen. Like all software, it is subject to the discovery of bugs and security vulnerabilities.

Over the last week, all of our servers that use Xen have undergone “patching” to address some newly-discovered — but not yet publicised — security vulnerabilities. This patching required servers to be rebooted, and finished this morning.

We thank you for your patience this week during these upgrades.

NC027: Maintenance complete

8 March 2015 02:42:39 +0000

Maintenance on server NC027 has been complete. The server was down between 01:59 and 02:31 UTC. Any email sent during those 32 minutes will be redelivered.

Thank-you for your patience and understanding.

NC027: Emergency maintenance underway

8 March 2015 02:19:57 +0000

Work on server NC027 is underway. It started at 01:59 UTC and should be complete by about 02:45 UTC.

NC027: Emergency maintenance

8 March 2015 01:43:30 +0000

We are about to perform urgent maintenance on server NC027 to address an upcoming capacity issue. As soon as the maintenance starts and we have an estimate for how long it will take, we will post an update here.

During the work the server will be unavailable. Incoming email will be delayed, but not lost.

If you have any concerns, please contact support. Thank-you for your patience.

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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), OPERATIONAL.NC023OperationalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC037, Seattle, United States of America (Mail server, secondary mail server), OPERATIONAL.NC037OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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