After numerous false starts, an email migration for some clients from server NC018 to NC027 got under way at 01:46 UTC on 2 October. Please see “Email maintenance this weekend” for full details.
The main reminder is that clients with email on server NC018 (which is most clients) will not be able to send email until this migration is complete. You will be able to log into your email account, but email sent to you during the migration will not arrive in your account until after the migration is complete.
For any questions during the migration, please email support-september-2013@ninernet.com. Contrary to our earlier post, please do not use the contact form on our website, as we will not see emails sent through that until after the migration completes.
Thank-you for your patience as we work — sometimes day and night — to improve the service that we provide to you.