Server and System Status

We have completed the maintenance to mitigate against exploitation of the POODLE vulnerability.

Because the effects of this maintenance could potentially be wide-ranging, please contact support if you have any issues with connecting over a secure connection to any of our servers. We don’t believe there will be any issues with web (HTTPS) connections, but there may be with some email (SMTP, IMAP and POP) connections by older email programs. That said, an exploit against this vulnerability has only been demonstrated using JavaScript and a web browser, so email connections (even if using SSLv3) are not generally considered to be at risk.

Thanks for your patience during this maintenance.

UPDATE, 2014-10-24: Please read some details on this maintenance, and learn more about SSL and TLS and email security, on our corporate blog.

The maintenance described in our last post is under way, but we are running into some issues that are delaying completion. While there may be sudden and unexpected interruptions in some services for some clients, we are aware of them and are working on them. If necessary, we will revert to old configurations while we re-evaluate the new configurations recommended to defend clients against the POODLE vulnerability.

Thank-you for your patience.

We will be conducting maintenance this weekend to address the above noted vulnerability. Please read more details about this on our corporate blog.