NinerNet Communications™
System Status

Server and System Status

Server NC018 replacement: Update 6

3 May 2013 07:11:33 +0000

We are ready to begin the process of migrating accounts from server NC018 to NC026. We will start with websites on Friday, 3 May at 19:00 UTC.

Once the websites have been migrated, we anticipate that the reduced load on server NC018 will permit re-enabling anti-spam measures. This, I’m sure, will be a welcome relief for all.

Server NC018 replacement: Update 5

22 April 2013 05:42:31 +0000

We have spent this weekend configuring and testing the new server (NC026). Our next step is to conduct a test migration to determine how long it will take and what possible issues may arise that we’ll need to address.

When we have done this, we will formulate a migration plan, determine a window in which the migration will take place, and communicate that information to you.

Once that’s done, we’re looking forward to having a much newer, much faster, more resilient, more secure, and more configurable server. I know you are too.

Server NC023 maintenance completed

14 April 2013 08:11:59 +0000

The maintenance on server NC023 took place between 07:08 and 07:14 UTC, and was completed successfully.

Server NC023 down for maintenance

14 April 2013 07:13:41 +0000

Server NC023 (more commonly known as the relay server) is currently undergoing an upgrade, and will be back up again by approximately 07:25 UTC.

Maintenance on server NC018 has failed

9 March 2013 17:24:36 +0000

The RAM upgrade on server NC018 has failed. We are assessing the situation and will post further updates here.

In the meantime, the server is back online and functioning normally.

NC018 maintenance underway

9 March 2013 16:30:28 +0000

Server NC018 went down for the RAM upgrade at approximately 16:05 UTC. We will post an update here when it is complete.

Server NC018 maintenance this weekend

6 March 2013 11:28:51 +0000

To address recent performance issues, we will be doubling the RAM on server NC018 during our regular weekly maintenance window this weekend. This will require that we shut down the server, open it up, install the new memory, and then turn the server back on again. During the few minutes this will take, the server will be inaccessible for all functions.

Here are the details:

  • Maintenance window: Saturday 9 March 2013, 16:00-17:30 UTC/GMT (90 minutes)

Please use the World Time Server website  to convert this time into your own time zone.

Please note that although the maintenance window is 90 minutes long, the server will only be down for a few minutes sometime during the window, most likely right at the beginning.

Server NC018 is our primary server, and hosts your email and most websites. While the server will be down for a few minutes, no email will be lost, although it will be delayed a few minutes.

This status website will remain online during the maintenance, and will be accessible at status.ninernet.net if you are unable to reach it at status.niner.net.

If you have any questions or concerns about this maintenance, please contact NinerNet support. Thank-you.

Server NC020 maintenance complete

29 September 2012 22:50:09 +0000

Maintenance to upgrade server NC020 was successfully completed at 20:51 UTC. The server was down for a total of four minutes during two reboots between 20:27 and 20:30, and 20:50 and 20:51.

If you have any questions or concerns, please contact NinerNet support. Thanks.

Server NC020 maintenance

28 September 2012 17:36:34 +0000

We will be performing maintenance on server NC020 during our normal weekend maintenance window this weekend to increase its capacity. This window opens at 19:00 UTC on Saturday, 29 September. (Please see the World Time Server to convert this to your time zone.)

We expect fewer than five minutes of downtime during this window, and this should occur between 19:00 and 20:00 UTC. However, we expect it is most likely happen within a few minutes after 19:00.

Server NC020 is more commonly known as the PHP 5 server, and for the most part runs websites (WordPress, Joomla, etc.) that require PHP 5. It also processes mail for parked and aliased domains. No email will be lost during the maintenance, but it may be delayed for a few minutes.

If you have any questions or concerns about this maintenance, please contact NinerNet support. Thank-you.

Server NC018 move and maintenance complete

25 July 2011 07:46:28 +0000

The move of server NC018 to the new data centre has been completed. Due to two failures, the downtime for some websites was longer than the planned 12 hours. Please read the full details on our blog. Again, we thank you for your patience and understanding during this move.

NinerNet home page

Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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