The relay server migration will be starting within the next few minutes.
The relay server migration will be starting within the next few minutes.
Server NC023 (the relay server) will be migrated to new hardware during our regular weekly maintenance window this weekend. This maintenance will start at 20:00 UTC on Saturday 18 November 2017, and should conclude within an hour. During this time the relay server will be offline.
This maintenance only affects clients using the relay mail server; it does not affect operation of the regular email server that processes the vast majority of the mail carried by NinerNet.
We will post an update here shortly before, at the start of and following the maintenance.
If you have any questions or concerns, please contact support to let us know. Thank-you.
The move of NinerNet‘s primary nameserver to a new machine (NC033) has been completed, and our testing over the weekend shows that the new DNS information has propagated to the rest of the Internet.
The new nameserver has its own control panel, but we have not set up all client accounts on it yet. When that task is complete we will be sending you an email with your log-in information, and instructions for using the new control panel. If you have a need to manage your domain’s DNS and have not received that email yet, please contact support and we will assist you.
Thank-you for your patience during our recent migrations.
No sooner had I clicked “publish” on that last post than the server was put back online. Again, we apologise for the service interruption.
Somebody at our data centre jumped the gun, and has taken server NC018 offline two days earlier than it should have been taken offline. This is (or will shortly be) causing a problem for all services on most domains, including our own.
We are waiting for the data centre to reactivate the server, and will update this ticket as it’s possible to do so.
We very sincerely and humbly apologise for this situation.
Work to increase the RAM on server NC031 has completed successfully.
If you have any questions or concerns, please let us know. Thank-you for your patience.
Work on the server upgrade started at 02:30.
We will be performing emergency maintenance on server NC031 within the next couple of hours — starting at 02:30 UTC, 7 September 2017 — to increase the RAM (memory) in the server so that it can handle increasing load. During this time the server will be offline, and most client websites will be unavailable.
Email will be unaffected.
Normally we would try to schedule this kind of maintenance during our regular maintenance window on the weekend, but circumstances dictate that we do this maintenance immediately. We apologise for the inconvenience to you. We expect this maintenance to take less than two hours. Please use WorldTimeServer to convert the time of the maintenance to your time zone.
Please note that our own website (www.niner.net) will also be down during this time. Please check for updates here at status.niner.net.
Please contact us if you have any questions. Thank-you.
The upgrade of server NC027 was completed at 02:22 UTC, and the server is up and running. Thanks for your patience.
The upgrade of NC027 started at 01:47 UTC and is currently in progress.
Systems at a Glance:
Loc. | System | Status | Ping |
---|---|---|---|
NC023 | Internal | Up? | |
NC028 | Internal | Up? | |
NC031 | Internal | Up? | |
NC033 | Operational | Up? | |
NC034 | Internal | Up? | |
NC035 | Operational | Up? | |
NC036 | Operational | Up? | |
NC040 | Internal | Up? | |
NC041 | Operational | Up? | |
NC042 | Operational | Up? |
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