The maintenance on server NC023 took place between 07:08 and 07:14 UTC, and was completed successfully.
The maintenance on server NC023 took place between 07:08 and 07:14 UTC, and was completed successfully.
Server NC023 (more commonly known as the relay server) is currently undergoing an upgrade, and will be back up again by approximately 07:25 UTC.
The relay server is once again back online. We apologise for the inconvenience, and are working with the affected client to ensure that this problem is addressed.
The relay server is again offline while we clean up spam. It will be back online again within about half an hour.
The relay server is back online, and the source of the spam has been blocked until that client has re-secured their mail server. Thanks for your patience.
The relay server is offline for a few minutes while we clean up some spam that has been submitted through it. We’ll post an update here when it’s back online.
Server NC020 was down within the last couple of hours and was rebooted as a result. We’re investigating both the duration and cause right now, and will post further updates here.
For the last couple of days we’ve been seeing email to zamtel.zm addresses queued on our mail servers. Not sure what’s happening on their end, but our systems are working fine and mail to other destinations is being delivered normally.
Also, the delivery issues with iwayafrica.com addresses that we’ve been seeing for several months now — in fact, the better part of a year — continue. Email sent to these addresses is usually not delivered for several days, if at all. Again, this issue is with the destination mail servers, and is not under our control.
The spam has been removed from the relay server’s mail queue and it has been restarted. We’re working to resolve this issue with the client in question, and will do our best to ensure that this situation does not happen again.
Although the client mail server that had been relaying spam had apparently been cleaned up, it has been compromised again and has been blocked from accessing the relay server. The relay server has been stopped again while we clean up the mess. We’ll post an update here when it’s back up, and the offending server will remain blocked until we have an assurance from the client that it is no longer compromised.
We apologise for the inconvenience that this is causing.
Systems at a Glance:
Loc. | System | Status | Ping |
---|---|---|---|
NC023 | Internal | Up? | |
NC028 | Internal | Up? | |
NC031 | Internal | Up? | |
NC033 | Operational | Up? | |
NC034 | Internal | Up? | |
NC035 | Operational | Up? | |
NC036 | Operational | Up? | |
NC040 | Internal | Up? | |
NC041 | Operational | Up? | |
NC042 | Operational | Up? |
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