NinerNet Communications™
System Status

Server and System Status

Server NC023 maintenance complete

4 May 2013 19:38:02 +0000

Server NC023 went down for maintenance at 19:22 UTC and was back online at 19:32 after successful completion of its maintenance.

Thanks for your patience.

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Categories: Email, Maintenance, NC023
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Server NC023 maintenance

3 May 2013 06:37:17 +0000

We will be performing maintenance on server NC023 (commonly known as the relay server) on Saturday, 4 May at 19:00 UTC. This maintenance will take approximately 10-15 minutes, during which time the server will not be accessible.

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Categories: Email, Maintenance, NC023
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Server NC023 maintenance completed

14 April 2013 08:11:59 +0000

The maintenance on server NC023 took place between 07:08 and 07:14 UTC, and was completed successfully.

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Categories: Maintenance, NC023, Upgrades
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Server NC023 down for maintenance

14 April 2013 07:13:41 +0000

Server NC023 (more commonly known as the relay server) is currently undergoing an upgrade, and will be back up again by approximately 07:25 UTC.

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Categories: Maintenance, NC023, Upgrades
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Relay server back online

14 October 2011 14:48:58 +0000

The relay server is once again back online. We apologise for the inconvenience, and are working with the affected client to ensure that this problem is addressed.

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Categories: Email, Incidents, NC023
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Relay server offline

14 October 2011 14:27:28 +0000

The relay server is again offline while we clean up spam. It will be back online again within about half an hour.

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Categories: Email, Incidents, NC023
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Relay server back online

11 October 2011 16:55:57 +0000

The relay server is back online, and the source of the spam has been blocked until that client has re-secured their mail server. Thanks for your patience.

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Categories: Email, Incidents, NC023
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Relay server offline

11 October 2011 16:03:13 +0000

The relay server is offline for a few minutes while we clean up some spam that has been submitted through it. We’ll post an update here when it’s back online.

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Categories: Email, Incidents, NC023
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Problem with server NC020

30 August 2011 19:46:08 +0000

Server NC020 was down within the last couple of hours and was rebooted as a result. We’re investigating both the duration and cause right now, and will post further updates here.

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Categories: Incidents, NC020
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Email delivery issues: Zamtel and iWayAfrica

1 July 2011 19:24:14 +0000

For the last couple of days we’ve been seeing email to zamtel.zm addresses queued on our mail servers. Not sure what’s happening on their end, but our systems are working fine and mail to other destinations is being delivered normally.

Also, the delivery issues with iwayafrica.com addresses that we’ve been seeing for several months now — in fact, the better part of a year — continue. Email sent to these addresses is usually not delivered for several days, if at all. Again, this issue is with the destination mail servers, and is not under our control.

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Categories: Email, NC018, NC023
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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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