NinerNet Communications™
System Status

Server and System Status

NC033: Maintenance

11 June 2018 00:35:57 +0000

Server NC033 (the primary nameserver) is going down for maintenance in a few minutes for maintenance related to solving the mail server migration issue.

NC020: Reboot

2 June 2018 07:02:10 +0000

Server NC020 was rebooted at 06:19 UTC, and was back online again at 06:22.

NC031: Reboot

1 June 2018 04:59:41 +0000

As we work on diagnosing the back-up issue, server NC031 was rebooted at 04:24 UTC. It was back online at 04:25.

NC020: Reboot

8 May 2018 00:38:35 +0000

Due to an issue with the FTP server on NC020 we rebooted it at 00:27 UTC. It was back online at 00:28.

NC023: Maintenance complete

2 May 2018 21:03:31 +0000

Server NC023 was down between 20:06 and 20:23 UTC while a patch for the Spectre vulnerability was applied.

NC031: Maintenance complete

2 May 2018 06:08:55 +0000

Server NC031 was down between 05:03 and 05:17 UTC while a patch for the Spectre vulnerability was applied.

NC027: Maintenance complete

28 April 2018 22:53:20 +0000

The maintenance on server NC027 is complete, and it was brought back online at 22:17 UTC. Thank-you for your patience.

While we did this maintenance we also patched the server for the Spectre vulnerability. This means that the maintenance to do that on 1 May is no longer necessary, and has been cancelled.

If you have any questions or concerns, please contact support.

NC027: Server maintenance

28 April 2018 21:08:46 +0000

Server NC027 went down for maintenance at 21:05 UTC. We will post updates here as the work progresses and when the server is back online again.

NC027: Addition of disk space

25 April 2018 11:53:31 +0000

Due to the growing need for more and bigger email accounts, we need to add more disk space to server NC027. This will require us to take the mail server offline during our regular weekly maintenance window for approximately four hours starting at 20:00 UTC on Saturday 28 April 2018. (Please click that link to determine when this will be in your time zone.)

During this maintenance you will not be able to send or receive email. Incoming email to your domain will be held on the sending servers until our mail server is back online, and will then be delivered to your accounts. No email will be lost.

Please note that email to NinerNet will also be down during the maintenance on server NC027.

This is phase one in a two-phase plan to ensure that long, disruptive maintenance windows like this become a thing of the past. We will post more details about this in the coming days.

NC023, NC027 and NC031: Spectre maintenance

25 April 2018 11:41:21 +0000

Per our previous blog post, three of our servers will be updated to address variants 1 and 2 of the Spectre vulnerability per the following schedule (start times) in chronological order:

As with the previous upgrades for the Meltdown vulnerability, the maintenance windows for each are two hours long, but we expect that each server will be down for much less than that. During the Meltdown maintenance the servers were down for between 13 and 19 minutes, and we expect much the same this time around.

Please click the links above to determine when this will be in your time zone.

During the maintenance of servers NC023 and NC027 you will not be able to send or receive email. Incoming email to your domain will be held on the sending servers until our mail server is back online, and will then be delivered to your accounts. No email will be lost. Please note that email to NinerNet will also be down during the maintenance on server NC027.

During the maintenance of server NC031 your website will be inaccessible, both to you and the public.

NinerNet home page

Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), OPERATIONAL.NC023OperationalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC037, Seattle, United States of America (Mail server, secondary mail server), OPERATIONAL.NC037OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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