NinerNet Communications™
System Status

Server and System Status

Issues with incoming email from AOL

14 June 2010 07:43:43 +0000

We have had some reports of incoming email from AOL users being bounced back to the senders. After some extensive research over the last few days we believe we have managed to address this problem, adjusting the configuration of one of our anti-spam measures (greylisting) to allow for the fact that AOL’s handling of outbound email doesn’t play well with greylisting.

If you are a NinerNet client and have any reports from correspondents with AOL email addresses indicating that email from them to you has been returned as undeliverable, please contact support.

Update 2010-06-15 07:28 UTC: Apparently this issue has not yet been resolved. We contacted AOL yesterday to find out why some of their mail servers are bouncing email prematurely and without reason, but their auto-response says it could take seven days or more for them to respond, it at all. We will post updates as they become available.

NinerNet home page

Systems at a Glance:

Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?


RSS icon. RSS

Twitter icon. Twitter



Recent Posts:




Tags: domains domains domains back-up bounce messages browser warnings connection issues control panel database dns dos attack dot-zm domains down time email email delivery error messages ftp hardware imap mail mailing lists mail relay mail server microsoft migration nameservers network networking performance php phplist pop reboot shaw shaw communications inc. smtp spam spamassassin ssl ssl certificate tls tls certificate viruses webmail web server


On NinerNet: