We will shortly send an email to all email users advising that we will be migrating all email accounts this weekend. Unfortunately, circumstances do not permit a longer lead time advising of the down time that is necessary. We have explored all avenues for doing the email migration in stages, but it must be done all in one go.
Just so you can be assured that the email you received was legitimate, it was sent from info1305@niner.net with the subject, “[NinerNet] Your email account to be migrated this weekend”. If you have any questions, please contact the person referenced in the email.
We do not have a precise time for the start of the migration yet, but based on the initial migration test, we estimate that it will take about 16 hours. Once we have a time, we will post it here. However, it will be on Sunday, of course, given the time this is being posted
During the migration all incoming email will be held on a secondary server until all email from the old server has been migrated to the new primary server. At that point, the new primary server (NC026) will go live, and the email backlog will be delivered to it. You will not be able to log into your email account during the migration. You will, however, be able to send email during the migration using your existing email settings, as long as they are the recommended settings on our website. Webmail will be unavailable during the migration.
During the migration, email on the niner.net domain will be unavailable as well. To that end we have set up a temporary email address at which you can contact us during the migration. That email address is:
migration-may-2013@ninernet.com
Our apologies for this drawn-out migration, but we’re working hard to ensure that there will be minimal complications during and after the move.
The next update will provide a time at which the email migration will start. Thank-you for your patience.
