An automated alert was issued at 14:04 UTC today that the web server on NC018 was down. Unfortunately no immediate action was taken by the data centre where the server is located, and the server was not restarted until 17:03 UTC.
We apologise for this significant delay. We have taken this issue up with the data centre to determine the cause of the delay and to ensure that it doesn’t happen again.
Other services on the server — email, nameservers, FTP and databases — were not affected by the outage.
