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System Status

Server and System Status

NC027 POP email issue

12 October 2014 20:02:25 +0000

We have determined that the issue with downloading email from NC027 last week only affected POP email accounts, and was likely related to the limit on POP3 connections configured on the server. We have raised that limit and don’t expect this to be an issue in the future.

This did not affect those who were connecting via IMAP. Our apologies to those who were affected.

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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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