After spending some time on this issue yesterday and today — and receiving a complaint from only one client who later informed us that the issue no longer existed — we’re closing this matter and considering it a transient network issue, probably closer to the client’s ISP than to server NC027.
Apologies for the false alarm, but we do take your complaints seriously.
If you have any questions or concerns, please let us know by contacting NinerNet support. Thank-you.