Server NC027 is being replaced by new mail server NC036. We will be migrating all email accounts to the new server during our regular weekly maintenance window next weekend, starting at 21:00 UTC on Saturday 12 May 2018.
We will be conducting tests over the next week to determine how long this should take, and will post an update here by the middle of next week with an estimate for how long your mail will be unavailable. Because this is a migration between servers running the same software, it’s much more straightforward that most migrations and should take less time than usual. Additionally, the configuration settings for your email will not change, making the process much smoother.
As mentioned last week, this is part of a two-phase plan — this is phase two — to significantly reduce downtime during migrations. Future migrations should be done in almost minutes rather than hours.
If you have any questions or concerns, please feel free to contact support. Thank-you for your patience.
