We are aware that connections to the primary mail server (NC036) are slow to the point they are timing out. We are told by the data centre where this server is located that this is an infrastructure issue of which they are aware and on which they are actively working.
We apologise for this temporary inconvenience. We will post further updates here as necessary or when the issue has been resolved. In the meantime, if you have any questions or concerns, please contact support. Thank-you.