NinerNet Communications™
System Status

Server and System Status

Virus update

10 August 2020 09:53:46 +0000

After three updates to the virus database on NC036 since Thursday we expected that the anti-virus scanner would detect and block the trojan that is currently overwhelming some of our clients. However, that is not the case.

For that reason we are once again blocking the attachments that are the cause of this problem. We sincerely apologise for this situation.

Again though, if you need to send a blocked attachment type, you can still do so if you compress the file into a .zip document. Your correspondents can also do the same.

If you are getting an error message when trying to send email, the first thing you need to do is check to see if you have attached a file to your message. If you have, and it is one of Microsoft’s typical Word documents, please remove it, compress it, attach the compressed .zip file, and then send that attachment.

If you have any questions or concerns, please contact NinerNet support. Thank-you.

NinerNet home page

Systems at a Glance:

Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?


RSS icon. RSS

Twitter icon. Twitter



Recent Posts:




Tags: domains domains domains back-up bounce messages browser warnings connection issues control panel database dns dos attack dot-zm domains down time email email delivery error messages ftp hardware imap mail mailing lists mail relay mail server microsoft migration nameservers network networking performance php phplist pop reboot shaw shaw communications inc. smtp spam spamassassin ssl ssl certificate tls tls certificate viruses webmail web server


On NinerNet: