We have increased the disk space available on server NC036 (our primary mail server) to accommodate more and the growing size of email accounts. Normally we would have done this during our weekend maintenance tomorrow, but earlier on Friday we had an unexpected spike in traffic that consumed the last of the disk space available on the server to store email messages. This was brought to our attention by a client who noticed anomalies in the webmail where messages were not being displayed.
Some incoming email may have bounced, but many incoming messages remained queued on a second hard drive on the server, and were delivered to email accounts once additional disk space was provided. The situation was resolved at 20:38 UTC on Friday, 22 March 2024.
We apologise for this miscalculation. If you have any questions please contact NinerNet support. Thank-you.
