Some clients may have had emails they sent to Hotmail, Outlook and other Microsoft email service domains bounced in the last 24 hours. This is because the primary mail server’s IP address has been blacklisted by Microsoft, despite our being enrolled in their “Junk Mail Reporting Program”. Our being enrolled is supposed to result in our being informed of spam complaints (which are overwhelmingly false) before our IP address is blacklisted, but their system seems to have been broken for the last few years.
Until we can get in touch with Microsoft support to have our IP address removed, or until our listing expires, we are automatically directing all email to their domains through our relay server, which is not blacklisted.
If you had an email bounced, please resend it. Thank-you, and sorry for the hassle. If you have any questions please contact NinerNet support.
