NinerNet Communications™
System Status

Server and System Status

Server NC018 maintenance complete

4 September 2010 19:24:29 +0000

The hardware upgrade on server NC018 was started at precisely 19:00 UTC and was successfully concluded six minutes later at 19:06. The server is now back up again.

Thanks for your patience.

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Categories: Maintenance, NC018, Upgrades
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Hardware upgrade on server NC018

3 September 2010 21:36:09 +0000

To improve the performance of server NC018 and to address recent issues with this server, we will be adding more RAM to the server during our weekly maintenance window this weekend.

Server NC018 will be taken offline at approximately 19:00 UTC on Saturday, 4 September during this process, and will be offline for 30-45 minutes.

During this time, any inbound email destined for your account will be held on the sending mail servers until server NC018 is online again, at which time it will be delivered. No email will be lost.

If you have any questions or concerns about this maintenance, please contact NinerNet support. Thanks for your patience.

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Categories: Maintenance, NC018, Upgrades
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Implemented blocklists on server NC020

3 September 2010 21:29:39 +0000

As part of the ongoing reconfiguration of the relay and secondary mail servers on server NC020, we’ve implemented use of blocklists — the same blocklists that have been in use on server NC018 for several years. As expected, we’re already seeing a pay-off from this, with spam being rejected.

This implementation of the blocklists should not result in clients using the relay server being blocked, even if their IP address appears in the blocklists we’re using. However, if you use the relay server to send email and should you experience any problems trying to do so, please contact NinerNet support immediately.

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Categories: Maintenance, NC020
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Relay/secondary mail server operating smoothly

2 September 2010 07:34:14 +0000

Based on monitoring over the last three hours or so, the reconfigured relay/secondary mail server on server NC020 is running smoothly. We’ve sent email to the administrative contacts of all clients using this server for these purposes requesting feedback.

As always, if you have any concerns or problems, please contact NinerNet support for assistance. Thanks for your patience as we improve the configuration of this server to better serve you.

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Categories: Maintenance, NC020
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Relay/secondary mail server on NC020 running with new configuration

2 September 2010 05:30:14 +0000

The relay/secondary mail server on server NC020 is running with a new configuration. We are monitoring it to make sure it’s working. There are some issues that we are addressing right now. Please contact NinerNet support if you have any issues or concerns.

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Server NC020 rebooted

20 June 2010 15:10:59 +0000

Server NC020 was rebooted at 14:34 UTC after it was reconfigured with more RAM.

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Categories: Maintenance, NC020, Upgrades
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Server NC018 rebooted

8 October 2009 06:30:50 +0000

Server NC018 was rebooted at 03:01 UTC and was back online at 03:02. If you have any questions or concerns about this maintenance, please let us know.

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Reboot of server NC018

7 October 2009 22:05:05 +0000

Server NC018 will be rebooted on 8 October 2009 at 03:00 UTC in order to apply a kernel update to the operating system. This should result in about a minute of downtime.

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Server NC018 maintenance complete

21 June 2009 23:10:55 +0000

The weekend maintenance on server NC018 has been completed, the server was rebooted one more time at 20:01 UTC, and all systems appear to be operating normally.

If you have any questions or concerns, please remember to contact support. Thanks again for your patience.

Categories: Maintenance, NC018
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Spamassassin on NC018 running

21 June 2009 18:08:32 +0000

Spamassassin on server NC018 is running again. We may be rebooting the server again shortly after 19:00 UTC. Further updates will be posted here.

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Categories: Maintenance, NC018
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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), SHUT DOWN.NC036Shut downUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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