NinerNet Communications™
System Status

Server and System Status

Server NC018 down

21 March 2012 04:54:46 +0000

Server NC018 is inaccessible from the Internet at the moment. We are looking into the problem.

Tags: ,
Categories: Incidents, NC018
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SMTP on server NC018 re-enabled

26 February 2012 01:25:59 +0000

Mail sending on server NC018 was re-enabled at 01:11 UTC. We apologise for the disruption.

Please contact support if you have any questions or concerns.

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Categories: Incidents, NC018
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SMTP on server NC018 stopped

25 February 2012 23:22:33 +0000

The SMTP server on server NC018 has been stopped while we deal with a spam issue. This means that our clients who send email via mail.niner.net will not be able to send email temporarily. Incoming email will still arrive as usual.

We will post here again when everything is back to normal.

Tags: , ,
Categories: Incidents, NC018
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SMTP on server NC018 re-enabled

1 February 2012 00:54:52 +0000

Mail sending on server NC018 was re-enabled at 00:31 UTC. We apologise for the disruption.

Please contact support if you have any questions or concerns.

Tags: , ,
Categories: Incidents, NC018
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SMTP on server NC018 stopped

31 January 2012 22:25:01 +0000

The SMTP server on server NC018 has been stopped while we deal with a spam issue. This means that our clients who send email via mail.niner.net will not be able to send email temporarily. Incoming email will still arrive as usual.

We will post here again when everything is back to normal.

Tags: , ,
Categories: Incidents, NC018
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DNS issue at server NC018 data centre

16 November 2011 07:53:49 +0000

At approximately 04:24 UTC on 16 November, the data centre where server NC018 is located apparently experienced some issues with their DNS servers. At the moment we’ve only had one report from automated systems of a brief issue with SMTP on the server, but this was quickly cleared. There have been no further reports, and we’ve received no reports from clients related to this issue.

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Categories: Incidents, NC018
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Server NC018 move and maintenance complete

25 July 2011 07:46:28 +0000

The move of server NC018 to the new data centre has been completed. Due to two failures, the downtime for some websites was longer than the planned 12 hours. Please read the full details on our blog. Again, we thank you for your patience and understanding during this move.

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Categories: Maintenance, NC018, Upgrades
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NC018 update: Most sites back online

24 July 2011 20:52:02 +0000

We seem to have solved the problems with websites being down. Domain redirects and aliases are still not working though.

To top it all off, updates to Identi.ca and Twitter are not going through.

Will keep posting more updates.

Tags: , , , ,
Categories: Maintenance, NC018, Upgrades
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NC018 update: Mail moving, still working on websites

24 July 2011 14:41:00 +0000

Email is moving again on server NC018. However, an automated update of the IP address for most websites failed. We’re working on restoring these websites as fast as we can.

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Categories: Maintenance, NC018, Upgrades
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Server NC018 back online, some issues

24 July 2011 13:03:33 +0000

Server NC018 is back online at the new data centre. We’re working through a few residual issues at the moment, mainly with email. We will post further updates here shortly.

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Categories: Maintenance, NC018, Upgrades
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NinerNet home page

Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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