Server and System Status

NC027: Server migration complete

9 December 2017 22:31:31 +0000

The migration of the primary mail server (NC027) to new hardware has been completed. The server was offline between 20:13 and 22:15 UTC.

Tags: down time, email delivery, hardware, migration, smtp
Categories: Email, Maintenance, NC027
Comments Off

NC027: Migration complete, but server offline

9 December 2017 21:29:59 +0000

The migration of NC027 is complete, but the server is currently inaccessible to the Internet. We’re looking into it.

Tags: down time, email delivery, hardware, migration, smtp
Categories: Email, Maintenance, NC027
Comments Off

NC027: Server migration in progress

9 December 2017 20:30:49 +0000

The migration of the mail server (NC027) to new hardware is in progress. Estimated completion of this maintenance is approximately 21:20 UTC. We will post further updates here as necessary, or when the maintenance is complete.

Tags: down time, email delivery, hardware, migration, smtp
Categories: Email, Maintenance, NC027
Comments Off

NC027: Server migration starting now

9 December 2017 20:11:17 +0000

The mail server migration will be starting within the next few minutes.

Tags: down time, email delivery, hardware, migration, smtp
Categories: Email, Maintenance, NC027
Comments Off

NC027: Migration of main mail server to new hardware

1 December 2017 08:13:12 +0000

Server NC027 (the primary mail server) will be migrated to new hardware during our regular weekly maintenance window next weekend. This maintenance will start at 20:00 UTC on Saturday 9 December 2017, and should conclude within one to two hours. During this time the mail server will be offline. This means that all incoming mail to domains hosted on this server will be queued on the sending servers, and delivered to this server when it comes back online. It also means that you will not be able to send email during this period.

We will post an update here shortly before, at the start of and following the maintenance.

If you have any questions or concerns, please contact support to let us know. Thank-you.

Tags: down time, email delivery, hardware, migration, smtp
Categories: Email, Maintenance, NC027
Comments Off

NC023: Server migration complete

19 November 2017 01:32:47 +0000

The migration of the relay server to new hardware has been completed. The server was offline between 20:20 and 20:39 UTC. Additionally, it now has more disk space and is accessible over IPv6 as well.

Tags: down time, email delivery, hardware, mail relay, migration, smtp
Categories: Email, Maintenance, NC023
Comments Off

NC023: Sever migration starting now

18 November 2017 20:21:05 +0000

The relay server migration will be starting within the next few minutes.

Tags: down time, email delivery, hardware, mail relay, migration, smtp
Categories: Email, Maintenance, NC023
Comments Off

NC023: Migration of relay server to new hardware

17 November 2017 07:22:19 +0000

Server NC023 (the relay server) will be migrated to new hardware during our regular weekly maintenance window this weekend. This maintenance will start at 20:00 UTC on Saturday 18 November 2017, and should conclude within an hour. During this time the relay server will be offline.

This maintenance only affects clients using the relay mail server; it does not affect operation of the regular email server that processes the vast majority of the mail carried by NinerNet.

We will post an update here shortly before, at the start of and following the maintenance.

If you have any questions or concerns, please contact support to let us know. Thank-you.

Tags: down time, email delivery, hardware, mail relay, migration, smtp
Categories: Email, Maintenance, NC023
Comments Off

All servers: SSL certificates updated

23 October 2017 18:45:48 +0000

The *.niner.net SSL certificate was updated over the weekend on all servers, as the old one has just expired.

If you get any certificate errors in either your web browser or email program, please close down all programs, restart your computer, and try again. This should clear the cache of the programs in question and force them to download the new certificate information.

If you have any problems, please contact us.

Tags: ssl, ssl certificate, tls, tls certificate
Categories: Maintenance, NC020, NC023, NC027, NC031, NC033
Comments Off

NC031: Database restarted

16 October 2017 21:30:51 +0000

The database on server NC031 was restarted at 21:25 UTC and is online and working again. We are investigating the cause of this issue.

Tags: connection issues, database, performance, web server
Categories: Incidents, NC031
Comments Off

System	Status	Ping
NC023	Internal	Up?
NC028	Internal	Up?
NC031	Internal	Up?
NC033	Operational	Up?
NC034	Internal	Up?
NC035	Operational	Up?
NC036	Degraded	Up?
NC040	Internal	Up?
NC041	Operational	Up?
NC042	Operational	Up?