NinerNet Communications™
System Status

Server and System Status

Dot-zm domains back

27 July 2012 21:37:32 +0000

It would appear that Zamnet have fixed their apparent cable cut, and dot-zm domains are once again resolving.

Tags: ,
Categories: Incidents
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Dot-zm domains down again

27 July 2012 02:45:48 +0000

For at least the last twelve hours or so, it would seen that a large swathe of dot-zm domains are down again — specifically dot-co.zm domains. It has actually been a few years since this last happened, but as usual, Zambian domain holders are being held hostage en masse by Zamnet, and there is nothing we can do about it … except suggest that Zambians wanting to register a Zambian domain should consider registering a dot-zam.co domain instead. They’re only K66,000 per annum, don’t have onerous paperwork requirements, and (best of all) they don’t go down!

Contact NinerNet for details.

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Categories: Incidents
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SMTP on server NC018 restarted

26 July 2012 18:58:12 +0000

SMTP (the outgoing mail server) on NC018 was restarted at 18:20 UTC after the spam problem was cleaned up. We apologise again for the inconvenience.

 

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Categories: Email, Incidents, NC018
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SMTP on server NC018 down

26 July 2012 16:55:14 +0000

We have temporarily stopped SMTP on server NC018 while we clean up a spam issue. This means that most of our clients will not be able to send email through their own server.

We’re actively working on this issue and will restart SMTP as soon as possible, and post an update here.

We apologise for the inconvenience.

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Categories: Email, Incidents, NC018
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Domain block removed

11 June 2012 10:59:58 +0000

The following four domains that were blocked a couple of weeks ago have been unblocked after liaising with the company involved:

  • cfcsprl.com
  • congofret.com
  • impala-wl.com
  • trafigura.com

Thanks for your patience while we worked to resolve this issue.

Tags:
Categories: Email, NC018
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Domains blocked

21 May 2012 15:02:34 +0000

We have taken the unusual step of blocking mail to and from certain domains on our primary mail server that are not (to our knowledge) sources of spam. These domains are:

  • cfcsprl.com
  • congofret.com
  • impala-wl.com
  • trafigura.com

Please see the full details on the company blog.

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Categories: Email, NC018
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Server NC018 up

21 March 2012 05:18:15 +0000

Server NC018 is back up. We’re investigating the issue.

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Categories: Incidents, NC018
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Server NC018 down

21 March 2012 04:54:46 +0000

Server NC018 is inaccessible from the Internet at the moment. We are looking into the problem.

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Categories: Incidents, NC018
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SMTP on server NC018 re-enabled

26 February 2012 01:25:59 +0000

Mail sending on server NC018 was re-enabled at 01:11 UTC. We apologise for the disruption.

Please contact support if you have any questions or concerns.

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Categories: Incidents, NC018
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SMTP on server NC018 stopped

25 February 2012 23:22:33 +0000

The SMTP server on server NC018 has been stopped while we deal with a spam issue. This means that our clients who send email via mail.niner.net will not be able to send email temporarily. Incoming email will still arrive as usual.

We will post here again when everything is back to normal.

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Categories: Incidents, NC018
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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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