NinerNet Communications™
System Status

Server and System Status

Mail queue on server NC018 backed up

22 January 2013 11:33:23 +0000

The mail queue on server NC018 (the primary mail server) is currently significantly backed up. We’re looking into the cause of the problem and will post updates here.

Tags:
Categories: Email, Incidents, NC018
Comments Off on Mail queue on server NC018 backed up

Server NC018 operating at full capacity

14 January 2013 11:13:45 +0000

We have stabilised the load on server NC018. We apologise for any inconvenience.

Tags:
Categories: Incidents, NC018
Comments Off on Server NC018 operating at full capacity

Server NC018 under heavy load

14 January 2013 08:29:20 +0000

Server NC018 — the server on which most websites and email are hosted — is under a heavy load at the moment. We are working to throttle services to bring it down to a more acceptable load, and are making progress.

Tags:
Categories: Incidents, NC018
Comments Off on Server NC018 under heavy load

Server NC020 maintenance complete

29 September 2012 22:50:09 +0000

Maintenance to upgrade server NC020 was successfully completed at 20:51 UTC. The server was down for a total of four minutes during two reboots between 20:27 and 20:30, and 20:50 and 20:51.

If you have any questions or concerns, please contact NinerNet support. Thanks.

Tags: , , ,
Categories: Email, Maintenance, NC020, Upgrades
Comments Off on Server NC020 maintenance complete

Server NC020 maintenance

28 September 2012 17:36:34 +0000

We will be performing maintenance on server NC020 during our normal weekend maintenance window this weekend to increase its capacity. This window opens at 19:00 UTC on Saturday, 29 September. (Please see the World Time Server to convert this to your time zone.)

We expect fewer than five minutes of downtime during this window, and this should occur between 19:00 and 20:00 UTC. However, we expect it is most likely happen within a few minutes after 19:00.

Server NC020 is more commonly known as the PHP 5 server, and for the most part runs websites (WordPress, Joomla, etc.) that require PHP 5. It also processes mail for parked and aliased domains. No email will be lost during the maintenance, but it may be delayed for a few minutes.

If you have any questions or concerns about this maintenance, please contact NinerNet support. Thank-you.

Tags: , , ,
Categories: Email, Maintenance, NC020, Upgrades
Comments Off on Server NC020 maintenance

SMTP on server NC018 restarted

27 July 2012 22:20:51 +0000

We’ve cleaned up the spam and restarted SMTP on server NC018 at 22:13 UTC. You can now send email again.

We continue to work against the spam, and are escalating the defences. We’ve seen a huge increase in spam the last couple of days from multiple sources, including from throwaway domains registered through a single, reputable registrar. Once we determine the IP addresses of that registrar’s mail servers, we’ll be blocking them until they stop hosting and doing business with spammers.

Once again we apologise for the inconvenience.

Tags: , , ,
Categories: Email, Incidents, NC018
Comments Off on SMTP on server NC018 restarted

SMTP on NC018 shut down

27 July 2012 21:39:27 +0000

We are once again dealing with a spam problem on NC018 and have shut down the SMTP server. This means that you will not be able to send email for now. We are working on this issue as fast as we can.

Tags: , , ,
Categories: Email, Incidents, NC018
Comments Off on SMTP on NC018 shut down

Dot-zm domains back

27 July 2012 21:37:32 +0000

It would appear that Zamnet have fixed their apparent cable cut, and dot-zm domains are once again resolving.

Tags: ,
Categories: Incidents
Comments Off on Dot-zm domains back

Dot-zm domains down again

27 July 2012 02:45:48 +0000

For at least the last twelve hours or so, it would seen that a large swathe of dot-zm domains are down again — specifically dot-co.zm domains. It has actually been a few years since this last happened, but as usual, Zambian domain holders are being held hostage en masse by Zamnet, and there is nothing we can do about it … except suggest that Zambians wanting to register a Zambian domain should consider registering a dot-zam.co domain instead. They’re only K66,000 per annum, don’t have onerous paperwork requirements, and (best of all) they don’t go down!

Contact NinerNet for details.

Tags: , ,
Categories: Incidents
Comments Off on Dot-zm domains down again

SMTP on server NC018 restarted

26 July 2012 18:58:12 +0000

SMTP (the outgoing mail server) on NC018 was restarted at 18:20 UTC after the spam problem was cleaned up. We apologise again for the inconvenience.

 

Tags: , , ,
Categories: Email, Incidents, NC018
Comments Off on SMTP on server NC018 restarted
« Older Entries
Newer Entries »

NinerNet home page

Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

Subscriptions:

RSS icon. RSS

Twitter icon. Twitter

Search:

 

Recent Posts:

Archives:

Categories:

Links

Tags:

.co.zm domains .com.zm domains .zam.co domains back-up bounce messages browser warnings connection issues control panel database dns dos attack dot-zm domains down time email email delivery error messages ftp hardware imap mail mailing lists mail relay mail server microsoft migration nameservers network networking performance php phplist pop reboot shaw shaw communications inc. smtp spam spamassassin ssl ssl certificate tls tls certificate viruses webmail web server

Resources:

On NinerNet: