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System Status

Server and System Status

Reboot of server NC018 delayed

20 June 2009 19:36:57 +0000

The scheduled reboot of server NC018 has been delayed about 90 minutes. Will update here when everything has been completed.

Categories: Maintenance, NC018
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Reboot of server NC018

15 June 2009 21:17:55 +0000

To celebrate being up, running and online without interruption for two full years, server NC018 will be rebooted at 19:00 UTC on Saturday, 20 June. This is to allow some updates to the operating system that require a reboot.

This should only result in about a minute or two of downtime.

Categories: Maintenance, NC018
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Mailing lists on server NC018 back online

14 June 2009 02:57:56 +0000

The issue that caused us to suspend the processing of mailing lists with PHP List has been resolved, and the mailing lists are fully functional once more. Just to clarify, it was only the sending of mail-outs that was suspended; all other functions remained online.

Thanks for your patience.

Tags: ,
Categories: Incidents, NC018
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Mailing lists on server NC018

14 June 2009 00:26:20 +0000

The processing of mailing lists with PHP List has been temporarily suspended for at least the next 24 hours while we resolve an issue following an upgrade. We will have further updates here within the next 24 hours.

Tags: ,
Categories: Incidents, NC018
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Report on failure of server NC020

3 June 2009 03:45:36 +0000

The cause of the problem with NC020 was a website that overwhelmed the MySQL database server, causing the server to kill MySQL and run out of memory. As a result, although the server was technically “running”, all processes failed and no connections could be made to the server. A hard reboot brought the server back online.

The problem with the website in question is being addressed, and this shouldn’t happen again.

It should be noted that server NC020 is a secondary server, generally for specialised projects and functions, and this incident affected almost none of our clients.

Tags:
Categories: Incidents, NC020
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Server NC020 back online

2 June 2009 14:58:00 +0000

We’re looking into the cause of this problem and will have a report later today.

Tags:
Categories: Incidents, NC020
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Server NC020 down

2 June 2009 14:30:58 +0000

Server NC020 is apparently offline at the moment. We are looking into this and will report details here as soon as they are available.

Tags:
Categories: Incidents, NC020
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Server NC020 fully operational

4 May 2009 11:52:41 +0000

Having monitored the operation of new server NC020 for several days now, it has been declared 100% operational. Please let us know if you have any issues or feedback. Thanks very much.

Categories: NC020, Upgrades
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Relay mail server is back online

1 May 2009 05:43:59 +0000

The relay mail server is back online on the new server — NC020. Mail is flowing again.

Tags:
Categories: NC020
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Server NC017 has been shut down

30 April 2009 19:33:58 +0000

Having been in operation since June 2003, server NC017 in Vancouver was shut down today.

Some services have not yet been fully migrated to server NC020 just yet. We’re working on those right now and everything should be working within the next few hours.

Categories: NC017, NC020
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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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