NinerNet Communications™
System Status

Server and System Status

NC041: Progress update 1

19 June 2021 00:58:24 +0000

We are in the process of restoring a back-up. Once that is done we will assess what needs to be done to manually re-create the corrupted configuration file.

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Categories: Incidents, Maintenance, NC041
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NC041: Server still down

18 June 2021 22:57:55 +0000

We apologise, but it seems that a configuration file has been corrupted, and will have to be rebuilt, so it’s going to take longer than “a few minutes”. We will post updates here as they become available.

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Categories: Incidents, Maintenance, NC041
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NC041: Server down

18 June 2021 22:24:26 +0000

Server NC041 is currently down. We are working on the issue right now and hope to have it back online within the next few minutes.

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Categories: Incidents, Maintenance, NC041
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NC041: Server back online

18 June 2021 22:13:39 +0000

NC041 is back online having been rebooted. It was down between 15:10 and 15:11. We are continuing with the maintenance.

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Categories: Maintenance, NC041
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NC041: Server reboot

18 June 2021 22:08:30 +0000

We need to reboot server NC041 (the primary web server) to finish an upgrade. There server will be down for about 60 seconds in a few minutes.

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Categories: Maintenance, NC041
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NC036: Maintenance complete

16 June 2021 02:17:12 +0000

Server NC036 has been rebooted and is back online. All functions have been checked, and all services are running normally.

If you have any questions, please contact NinerNet support. Thank-you.

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Categories: Email, Maintenance, NC036
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NC036: Server restart

16 June 2021 02:07:49 +0000

Server NC036 will be rebooted shortly, following recent maintenance. It will be inaccessible for about one minute. We will post again when it is back online.

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Categories: Email, Maintenance, NC036
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NC036: Maintenance complete

30 May 2021 23:03:44 +0000

The scheduled maintenance on server NC036 is complete. The ability to send and receive email was not available between 22:47 and 22:53 on 30 May UTC. The new disk space has been tested and all is running normally.

Thank-you for your patience. If you have any questions or concerns, please contact NinerNet support. Thank-you.

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Categories: Email, Maintenance, NC036
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NC036: Scheduled mail server maintenance

30 May 2021 22:44:06 +0000

During this weekend’s maintenance window we will be adding hard drive storage to server NC036 to continue to provide more storage space for a growing number of growing email accounts. This maintenance is scheduled to start in a few minutes, it will conclude in less than half an hour.

During the maintenance the ability to send and receive email will not be available, both via standalone email programs (e.g., Outlook, Thunderbird, etc.) and the webmail. Incoming email will be queued on the sending servers until our server is back online again, after which it will then be delivered to our server and your email account. This may result in a delay longer than the planned length of the maintenance though.

Please monitor this status page to be notified of the end of the maintenance. If you have any questions or concerns, please contact NinerNet support.

Thank-you for your patience as we continue to work to improve our services to you.

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Categories: Email, Maintenance, NC036
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NC023: Maintenance complete

27 March 2021 20:32:10 +0000

Maintenance on server NC023 has completed successfully. We have tested its relay features and they are working correctly.

That said, there will be more upgrades performed on this server in the not-too-distant future. However, there will be plenty of notices of this work.

Thank-you for your patience. If you have any question, please contact NinerNet support.

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Categories: Maintenance, NC023
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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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