The situation on server NC036 needs to be addressed immediately. We will be doing this maintenance in the next few minutes. We will post updates here.
The situation on server NC036 needs to be addressed immediately. We will be doing this maintenance in the next few minutes. We will post updates here.
Server NC036 (the primary mail server) briefly ran out of disk space on Friday 15 October at 11:02 UTC. This was immediately rectified, and the server was running normally again at 11:10.
This is the reason for this weekend’s scheduled maintenance. This problem won’t happen again after the maintenance. We apologise for this temporary problem.
If you have any questions, please contact NinerNet support. Thank-you.
Server NC036 (the primary mail server) will be down briefly this weekend during the weekly maintenance window while we again increase the disk space available on the server. The downtime should be less than an hour during the least busy part of the weekend on Saturday evening UTC.
During the downtime you will not be able to send or check email, and incoming email will be held on the sending servers until server NC036 is back online. Once the server is back online mail will be delivered in line with standard retry rates. This will mean that some incoming mail may be delayed briefly, but no mail will be lost.
We will post updates here shortly before the maintenance begins, and again once it has concluded.
If you have any questions or concerns, please contact NinerNet support. Thank-you.
The emergency maintenance on server NC036 earlier today was to add additional disk space for email storage. Normally this maintenance is scheduled in advance, but today a number of factors combined to require us to take action immediately. We will work to avoid this situation in the future, but the cause of the situation was one of the aforementioned factors.
Thank-you for your patience. If you have any questions or concerns, please contact NinerNet support. Thank-you.
Server NC036 is back online. It was down for 6 minutes between 02:31 and 02:37 UTC. We’ll be posting additional information about this shortly.
Server NC036 (our primary mail server) will be undergoing emergency maintenance within the next few minutes. The server will be down for approximately half an hour.
We will post an update when we are done.
Server NC036 has been rebooted and is back online. All functions have been checked, and all services are running normally.
If you have any questions, please contact NinerNet support. Thank-you.
Server NC036 will be rebooted shortly, following recent maintenance. It will be inaccessible for about one minute. We will post again when it is back online.
The scheduled maintenance on server NC036 is complete. The ability to send and receive email was not available between 22:47 and 22:53 on 30 May UTC. The new disk space has been tested and all is running normally.
Thank-you for your patience. If you have any questions or concerns, please contact NinerNet support. Thank-you.
During this weekend’s maintenance window we will be adding hard drive storage to server NC036 to continue to provide more storage space for a growing number of growing email accounts. This maintenance is scheduled to start in a few minutes, it will conclude in less than half an hour.
During the maintenance the ability to send and receive email will not be available, both via standalone email programs (e.g., Outlook, Thunderbird, etc.) and the webmail. Incoming email will be queued on the sending servers until our server is back online again, after which it will then be delivered to our server and your email account. This may result in a delay longer than the planned length of the maintenance though.
Please monitor this status page to be notified of the end of the maintenance. If you have any questions or concerns, please contact NinerNet support.
Thank-you for your patience as we continue to work to improve our services to you.
Systems at a Glance:
Loc. | System | Status | Ping |
---|---|---|---|
NC023 | Internal | Up? | |
NC028 | Internal | Up? | |
NC031 | Internal | Up? | |
NC033 | Operational | Up? | |
NC034 | Internal | Up? | |
NC035 | Operational | Up? | |
NC036 | Operational | Up? | |
NC040 | Internal | Up? | |
NC041 | Operational | Up? | |
NC042 | Operational | Up? |
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