NinerNet Communications™
System Status

Server and System Status

Server NC020 maintenance complete

29 September 2012 22:50:09 +0000

Maintenance to upgrade server NC020 was successfully completed at 20:51 UTC. The server was down for a total of four minutes during two reboots between 20:27 and 20:30, and 20:50 and 20:51.

If you have any questions or concerns, please contact NinerNet support. Thanks.

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Categories: Email, Maintenance, NC020, Upgrades
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Server NC020 maintenance

28 September 2012 17:36:34 +0000

We will be performing maintenance on server NC020 during our normal weekend maintenance window this weekend to increase its capacity. This window opens at 19:00 UTC on Saturday, 29 September. (Please see the World Time Server to convert this to your time zone.)

We expect fewer than five minutes of downtime during this window, and this should occur between 19:00 and 20:00 UTC. However, we expect it is most likely happen within a few minutes after 19:00.

Server NC020 is more commonly known as the PHP 5 server, and for the most part runs websites (WordPress, Joomla, etc.) that require PHP 5. It also processes mail for parked and aliased domains. No email will be lost during the maintenance, but it may be delayed for a few minutes.

If you have any questions or concerns about this maintenance, please contact NinerNet support. Thank-you.

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Categories: Email, Maintenance, NC020, Upgrades
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Problem with server NC020

30 August 2011 19:46:08 +0000

Server NC020 was down within the last couple of hours and was rebooted as a result. We’re investigating both the duration and cause right now, and will post further updates here.

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Categories: Incidents, NC020
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Server NC018 move and maintenance complete

25 July 2011 07:46:28 +0000

The move of server NC018 to the new data centre has been completed. Due to two failures, the downtime for some websites was longer than the planned 12 hours. Please read the full details on our blog. Again, we thank you for your patience and understanding during this move.

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Categories: Maintenance, NC018, Upgrades
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NC018 update: Most sites back online

24 July 2011 20:52:02 +0000

We seem to have solved the problems with websites being down. Domain redirects and aliases are still not working though.

To top it all off, updates to Identi.ca and Twitter are not going through.

Will keep posting more updates.

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NC018 update: Mail moving, still working on websites

24 July 2011 14:41:00 +0000

Email is moving again on server NC018. However, an automated update of the IP address for most websites failed. We’re working on restoring these websites as fast as we can.

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Server NC018 back online, some issues

24 July 2011 13:03:33 +0000

Server NC018 is back online at the new data centre. We’re working through a few residual issues at the moment, mainly with email. We will post further updates here shortly.

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Move of server NC018 under way

24 July 2011 02:39:09 +0000

The move of server NC018 started at 01:21 UTC. Further updates as necessary.

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Physical move of server NC018 this weekend

18 July 2011 05:26:59 +0000

We have a major maintenance event happening this weekend, 23-24 July. Please read the details on our blog.

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Server NC020 rebooted

17 May 2011 14:24:16 +0000

We have rebooted server NC020 and everything is fine now. We suspect one of the websites hosted on this server received a lot of traffic within the last hour or so — more than the server could handle. We’re still looking at all of the logs and will determine whether or not that was the case and post more here when we have all of the information.

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Categories: Incidents, NC020
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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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