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Server and System Status

Server NC020 rebooted

20 June 2010 15:10:59 +0000

Server NC020 was rebooted at 14:34 UTC after it was reconfigured with more RAM.

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Categories: Maintenance, NC020, Upgrades
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Server NC018 rebooted

8 October 2009 06:30:50 +0000

Server NC018 was rebooted at 03:01 UTC and was back online at 03:02. If you have any questions or concerns about this maintenance, please let us know.

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Categories: Maintenance, NC018
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Reboot of server NC018

7 October 2009 22:05:05 +0000

Server NC018 will be rebooted on 8 October 2009 at 03:00 UTC in order to apply a kernel update to the operating system. This should result in about a minute of downtime.

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Categories: Maintenance, NC018
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Update on server NC018 reboot

11 July 2009 07:01:58 +0000

Our investigation into why this server rebooted was inconclusive. We have, however, determined that it is currently running properly and not experiencing any problems. We’ll be monitoring key indicators to ensure that this should not repeat itself, as well as revising the way we monitor certain services.

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Categories: Incidents, NC018
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NC018 server reboot

11 July 2009 00:11:06 +0000

Server NC018 was rebooted at 14:10 UTC on July 10th. After the reboot, the control panel was unavailable, but this was not immediately apparent. The server was again rebooted at 23:17 UTC and the control panel is once again available.

There are a couple of unresolved issues surrounding this incident, and we are working to determine the cause or causes, as these were not scheduled events. When we have further information we will post it here.

In the meantime, if you run into any issues, with the control panel or anything else, please contact support. Thanks for your patience.

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Categories: Incidents, NC018
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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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