NinerNet Communications™
System Status

Server and System Status

SSL certificate issue resolved

21 April 2011 06:06:25 +0000

We have tracked down the problem with the new SSL certificate on server NC018 and fixed it. We have also tested on Windows, Mac, Linux and iOS (iPhone) computers using Firefox, Safari, Internet Explorer, Chrome and Konqueror, and all work as expected. We have also used a testing tool made available by the issuer of the SSL certificate, and the SSL certificate installation passed all tests.

If you have experienced problems loading SSL pages on a niner.net sub-domain — e.g., the control panel (cp.niner.net), the webmail (webmail.niner.net), etc. — please close and restart your web browser to clear this issue on your computer. If you continue to experience the problem, please try rebooting your computer. If you still experience the issue, please contact NinerNet support, and tell us what operating system you are using (e.g., Windows XP/Vista/7, Mac, Linux, etc.), what browser you are using (e.g., Firefox, Safari, Internet Explorer, Chrome, etc.) and the version number of your browser. Please also include the exact text of any error messages you are seeing.

We apologise for the inconvenience this may have caused you.

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Systems at a Glance:


SystemStatusPing
NC018OperationalPing
NC019InternalPing
NC020OperationalPing
NC023OperationalPing
NC024InternalPing
NC027OperationalPing
NC028InternalPing
NC031OperationalPing

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This blog provides information about the status of NinerNet Communications systems. Dates and times of posts to this blog are in the UTC time zone, and dates and times given for events are also in the UTC time zone, although conversions may be offered for some time zones common to our clients. Please use the World Time Server to ensure accurate conversion of dates and times to your own time zone.

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