NinerNet Communications™
System Status

Server and System Status

Dot-zm domains back

27 July 2012 21:37:32 +0000

It would appear that Zamnet have fixed their apparent cable cut, and dot-zm domains are once again resolving.

Dot-zm domains down again

27 July 2012 02:45:48 +0000

For at least the last twelve hours or so, it would seen that a large swathe of dot-zm domains are down again — specifically domains. It has actually been a few years since this last happened, but as usual, Zambian domain holders are being held hostage en masse by Zamnet, and there is nothing we can do about it … except suggest that Zambians wanting to register a Zambian domain should consider registering a domain instead. They’re only K66,000 per annum, don’t have onerous paperwork requirements, and (best of all) they don’t go down!

Contact NinerNet for details.

Issues with some domains explained

16 August 2010 10:18:52 +0000

It turns out that this is not a technical problem, but a billing issue. When the reports started to roll in we naturally suspected a technical problem, but then we realised that not all domains were down. We contacted Coppernet about the domains that are down, and were informed that some of these clients have apparently not paid for their domain registrations since as far back as 2004! As a result, their sleepy accounts receivable department woke up for the first time in the better part of a decade, and cancelled these domains today.

Of course, this is clearly a Coppernet billing issue, not delinquency on the part of the clients, and this much was admitted by the customer service manager at Coppernet. However, until the millions of kwachas owing on these domains have been paid to Coppernet by the domain owners, these domains will remain offline.

This is a very interesting turn of events, because we have very recently started to offer an alternative Zambian top-level domain (TLD) for those clients who would like to use a domain that identifies them as Zambian, but who are sick and tired of the problems from both Zamnet and Coppernet with, and other dot-zm domains. The alternative TLD is — i.e., you can register Because we haven’t officially launched it yet we don’t have a website developed yet. However, you may check on the availability of and order domains by contacting support, and it will be up and running immediately.

Pricing for domains is a lot more palatable at only US$12 per annum too.

Problems with domains

16 August 2010 08:26:17 +0000

We are receiving reports that multiple domains are down today. This problem is traceable to Coppernet, who are ultimately responsible for domains. All of our systems are operating normally.

We’re looking into this and will post updates here as we learn what is going on.

NinerNet home page

Systems at a Glance:

Server NC020, Chicago, United States of America, OPERATIONAL.NC020OperationalUp?
Server NC023, London, United Kingdom, OPERATIONAL.NC023OperationalUp?
Server NC028, Vancouver, Canada, INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America, OPERATIONAL.NC031OperationalUp?
Server NC033, Toronto, Canada, OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia, INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia, OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands, OPERATIONAL.NC036OperationalUp?
Server NC037, Seattle, United States of America, OPERATIONAL.NC037OperationalUp?
Server NC040, Toronto, Canada, INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America, OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America, OPERATIONAL.NC042OperationalUp?


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General Information:

This blog provides information about the status of NinerNet Communications systems. Dates and times of posts to this blog are in the UTC time zone, and dates and times given for events are also in the UTC time zone, although conversions may be offered for some time zones common to our clients. Please use the World Time Server to ensure accurate conversion of dates and times to your own time zone.



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