NinerNet Communications™
System Status

Server and System Status

Upcoming emergency server maintenance

19 October 2015 13:04:30 +0000

We have scheduled emergency maintenance this week for two of our servers to address a yet-to-be-published security vulnerability in the underlying virtualisation software these servers use.

The schedule is as follows:

Please click on the dates and times to convert the time of the maintenance into your local time zone. Server NC023 is commonly referred to by those that use it as the “relay server”, and server NC027 is our primary mail server.

The maintenance window will be approximately two hours long, but often ends up being much shorter. During the maintenance window the servers and everything hosted on them will be inaccessible. Any incoming mail for domains hosted on the mail server will be queued on the sending mail servers until our mail server is back online; email will be delayed during this time, but not lost. You will be unable to send email or access the webmail during the maintenance window. No websites will be affected.

While we are aware that this maintenance is scheduled during part of the work day for some of our clients, we are unable to change that due to the demands of this effort. We sincerely apologise for that.

We will post updates here and in alerts on our website before, during and after the maintenance.

We appreciate your patience with our efforts to keep our infrastructure and yours secure. If you have any questions, please let us know. Thank-you.

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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), OPERATIONAL.NC023OperationalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC037, Seattle, United States of America (Mail server, secondary mail server), OPERATIONAL.NC037OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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