After spending all weekend trying to get the existing mail server working, we have decided to face the facts and give up.
That means we have essentially been forced to choose option two, much against our wishes. We can’t address demands for our time and give the necessary time and attention to those who feel they are more important than all the rest of our clients, and demand something nobody can have right now. And, to be honest, we can’t hold everyone hostage while we amuse ourselves doing something of little value.
The server and your saved email are online and accessible. What you need to do now is find a new host.
I wish I could say that I have spent lots of time thinking about this and I just need to copy and paste my suggested plan of action, but I can’t because I haven’t. I can only recommend that you don’t feed the growing empire of the oligopoly of Google and Microsoft, but I realise I’m tilting at windmills. The only company we might recommend is Fastmail (commission link|clean link).
As I said, the server and your email are accessible, and your email can be transferred as any new host would do, or as you do using your email program as you use it every day.
We are available to assist through normal email support channels (email to us works only from a domain we host), subject to ensuring we are communicating with the authorised representative(s) of each domain we manage.
