Server and System Status

Server NC018 issues

23 August 2013 15:54:34 +0000

Server NC018 appears to be suffering the effects of a denial of service attack. We are working to address the issue.

Tags: connection issues, dos attack, performance
Categories: Incidents, NC018
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Server NC018 was under heavy load this morning

28 February 2013 12:48:24 +0000

Monthly reports that run on the server on the 28th of the month combined with heavy traffic from search engine bots combined to cause a heavy load on the server between about 07:20 and 09:20 UTC this morning. Server load has since returned to normal. We apologise for any inconvenience.

Tags: connection issues, performance
Categories: Incidents, NC018
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SMTP on server NC018 restarted

27 July 2012 22:20:51 +0000

We’ve cleaned up the spam and restarted SMTP on server NC018 at 22:13 UTC. You can now send email again.

We continue to work against the spam, and are escalating the defences. We’ve seen a huge increase in spam the last couple of days from multiple sources, including from throwaway domains registered through a single, reputable registrar. Once we determine the IP addresses of that registrar’s mail servers, we’ll be blocking them until they stop hosting and doing business with spammers.

Once again we apologise for the inconvenience.

Tags: connection issues, email delivery, smtp, spam
Categories: Email, Incidents, NC018
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SMTP on NC018 shut down

27 July 2012 21:39:27 +0000

We are once again dealing with a spam problem on NC018 and have shut down the SMTP server. This means that you will not be able to send email for now. We are working on this issue as fast as we can.

Tags: connection issues, email delivery, smtp, spam
Categories: Email, Incidents, NC018
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SMTP on server NC018 restarted

26 July 2012 18:58:12 +0000

SMTP (the outgoing mail server) on NC018 was restarted at 18:20 UTC after the spam problem was cleaned up. We apologise again for the inconvenience.

Tags: connection issues, email delivery, smtp, spam
Categories: Email, Incidents, NC018
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SMTP on server NC018 down

26 July 2012 16:55:14 +0000

We have temporarily stopped SMTP on server NC018 while we clean up a spam issue. This means that most of our clients will not be able to send email through their own server.

We’re actively working on this issue and will restart SMTP as soon as possible, and post an update here.

We apologise for the inconvenience.

Tags: connection issues, email delivery, smtp, spam
Categories: Email, Incidents, NC018
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Server NC018 up

21 March 2012 05:18:15 +0000

Server NC018 is back up. We’re investigating the issue.

Tags: connection issues, down time
Categories: Incidents, NC018
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Server NC018 down

21 March 2012 04:54:46 +0000

Server NC018 is inaccessible from the Internet at the moment. We are looking into the problem.

Tags: connection issues, down time
Categories: Incidents, NC018
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SMTP on server NC018 re-enabled

26 February 2012 01:25:59 +0000

Mail sending on server NC018 was re-enabled at 01:11 UTC. We apologise for the disruption.

Please contact support if you have any questions or concerns.

Tags: connection issues, email delivery, spam
Categories: Incidents, NC018
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SMTP on server NC018 stopped

25 February 2012 23:22:33 +0000

The SMTP server on server NC018 has been stopped while we deal with a spam issue. This means that our clients who send email via mail.niner.net will not be able to send email temporarily. Incoming email will still arrive as usual.

We will post here again when everything is back to normal.

Tags: connection issues, email delivery, spam
Categories: Incidents, NC018
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System	Status	Ping
NC023	Internal	Up?
NC028	Internal	Up?
NC031	Internal	Up?
NC033	Operational	Up?
NC034	Internal	Up?
NC035	Operational	Up?
NC036	Shut down	Up?
NC040	Internal	Up?
NC041	Operational	Up?
NC042	Operational	Up?