NinerNet Communications™
System Status

Server and System Status

Server NC018 maintenance complete

4 September 2010 19:24:29 +0000

The hardware upgrade on server NC018 was started at precisely 19:00 UTC and was successfully concluded six minutes later at 19:06. The server is now back up again.

Thanks for your patience.

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Categories: Maintenance, NC018, Upgrades
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Hardware upgrade on server NC018

3 September 2010 21:36:09 +0000

To improve the performance of server NC018 and to address recent issues with this server, we will be adding more RAM to the server during our weekly maintenance window this weekend.

Server NC018 will be taken offline at approximately 19:00 UTC on Saturday, 4 September during this process, and will be offline for 30-45 minutes.

During this time, any inbound email destined for your account will be held on the sending mail servers until server NC018 is online again, at which time it will be delivered. No email will be lost.

If you have any questions or concerns about this maintenance, please contact NinerNet support. Thanks for your patience.

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Categories: Maintenance, NC018, Upgrades
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Update on server NC018

1 September 2010 06:57:51 +0000

Our investigation of recent performance issues with server NC018 over the last few days indicates that the database server is working very hard. We’ve identified a contributing factor and are working to address it within the next 24 hours.

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Categories: Incidents, NC018
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Attack on server NC018

27 August 2010 01:21:17 +0000

Server NC018 experienced a sustained denial-of-service attack on 26 August for a while during the early to mid-evening UTC. The server is currently online and fully functional, and we’re investigating the details to determine what happened and how we can prevent such attacks in the future.

We’ll post more details here as they become available. If you have any questions, please contact NinerNet support.

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Categories: Incidents, NC018
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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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