NinerNet Communications™
System Status

Server and System Status

Major WordPress upgrade

19 January 2019 08:35:33 +0000

You may have received automated emails from the web server (NC031) control panel recently advising of the availability of an upgrade for WordPress to version 5.0.3. Normally your installation of WordPress (or NinerNet) would upgrade WordPress for you, but because this is a “major upgrade” — from version 4.x to version 5.x — the automated upgrade process is not activated by WordPress and we also will not automatically upgrade WordPress installations installed through the control panel.

However, as you are no doubt aware, WordPress advises that you should always be running the latest version, and this is standard advice for any software, especially Internet-facing software. In fact, most websites run by web applications (such as WordPress) that are hacked at some point are hacked because they’re running an out-of-date version.

As such we strongly recommend that you upgrade your installation of WordPress to the latest version as soon as possible.

The most straightforward way to do this is to log into your installation of WordPress and follow the instructions there to run the upgrade. Or you can do so through the web server control panel at Install Scripts -> Installed Scripts.

You may take one of the following three courses of action at this time:

  • Upgrade your installation of WordPress yourself using one of the two methods stated immediately above.
  • Allow us to run an automated upgrade for you.
  • Choose not to upgrade. If you choose this course of action, please advise us so that we can exclude your website from an automated upgrade, and confirm that you accept the risk of running out-of-date software.

Please note that if your installation of WordPress was not installed through the control panel, then we cannot upgrade it for you. You can confirm whether or not WordPress was installed through the control panel by logging into the web server control panel, and navigating to Install Scripts -> Installed Scripts. If WordPress is listed there you can run the upgrade from there; if it is not listed, then you or your website manager or designer installed WordPress manually, and will need to upgrade it by logging into WordPress.

Any installations of WordPress that have not been upgraded by their owners by 00:01 UTC on Thursday 24 January will be upgraded by NinerNet through the control panel — unless you have asked to be excluded or your installation of WordPress was installed manually — shortly thereafter. To convert this deadline to your time zone please consult the World Time Server.

Thank-you for your attention to this matter. If you have any questions, please contact support.

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Systems at a Glance:


Loc.SystemStatusPing
Server NC020, Chicago, United States of America (Web server), INTERNAL.NC020InternalUp?
Server NC023, London, United Kingdom (Relay server), OPERATIONAL.NC023OperationalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), OPERATIONAL.NC036OperationalUp?
Server NC037, Seattle, United States of America (Mail server, secondary mail server), OPERATIONAL.NC037OperationalUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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